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Whiplash - have they gone missing?
Mar 15, 2013 at 2:39 AM Post #78 of 183
Hi Craig,
 
I bought the [size=8.5pt]Whiplash Elite Micro Line out Dock (LOD) - Left Exit[/size] cable from you last Saturday but I've yet to receive an e-mail to say it's been shipped - the cable is currently advertised as in stock and your site mentions that cables are shipped within 1 business day. I have sent an e-mail to both requests@whiplashaudio.com and csanborn@whiplashaudio.com but I've received no reply.
 
My order number is [size=10.0pt]1200001463[/size]
 
Thanks.
 
Mar 15, 2013 at 5:31 PM Post #81 of 183
Quote:
mellowbob said:
Good luck with that. I purchased a cable over a month ago. Still has not shipped. Worst company ever. I'm surprised there are no class action lawsuits yet.
Click to expand...


Thanks mellowbob, sorry to hear that you're in the same position as me, so I hope your problem is resolved soon. It definitely is disappointing to find out how poor the customer service is from Whiplash Audio, and I wish I had found out about it before I placed the order. I think I will wait a few more days to see what happens, and if there's still no reply I'll have to go through the ordeal of getting PayPal involved.
 
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