This message was sent to the 64 Audio Rep, here, no answer, yet
Hello,
As you probably remember, I've received my Volür on December 20 from Hifonix in the UK.
Everything was going perfectly fine and I was genuinely enjoying my new IEM until today. What happened today was that, while I was listening to the Volür with my iFi GO Pod, I had to Pause the playback to answer the door. When I resumed the playback (UAPP), the right channel did not sound properly. I stopped UAPP and restarted it and it was the same! I went
on this website and did the Left / Right (Stereo) Sound Test. Still, the right channel was not sounding properly, it was not sounding like the left channel, the sound was thin, like there was no bass.
I took the Volür off my ears, took out the ear-tips, checked the nozzle and the tips, nothing there, everything clean, like brand new. I put the GO Pod+Volür inside their case. After 5 minutes, I took them out and did the above test. Still the same, still the right channel was not sounding properly!
I removed the Volür from the GO Pod and attached them to the stock cable. I got my FiiO BTR7 and went on the site and made the Stereo Sound Test again.
Still the same! The right channel was way off!
I left the Volür to rest for 30 minutes and tried again, with the stock cable and the BTR7 but also with my Mojo 2, and now the right channel appears to work properly again!
Even though now I have the impression that the left channel sounds a bit louder and Stereo is not dead-centre.
Can you please tell me what is going on? Have you encountered something like this? Is there any Audio Test you can suggest me, to ensure that there is no issue with the drivers of the right or even the left channel? Today, I was listening all day long with my GO Pod and this incident happened after many hours of playback. Is this the cause of this, did my Volür got tired?
It is the first time something like this is happening to me! None of my other, mediocre, IEMs has ever presented such behaviour.
I am looking forward to your advice. I sincerely hope there is some kind of Audio Test, or some other way, to determine if my unit is defective or not,
remotely.
Otherwise, please advise on the next steps.
PS:
Hello again,
I want to add something to my previous message.
I was listening to my Volür again now and the Right channel sounds like distorted, if that makes sense. Sorry, don't know how to explain it better.
Looking forward to your reply and advice for what to do next!