What is going on over at Ultimate Ears???

[lewislink]

Okay, I tried it. It was very difficult to get the whole sleeve over the nozzle of a set of v2 UE5s and I didn't really get the whole sleeve all the way over. I did get it far enough on to stretch the tiny sleeve orifice to clear the nozzle orifice. Once done, though, I didn't like the fit in my ear. It was loose and the stretching of the gel caused deformation.

 

[Usagi]

I just upgraded my Triple.fi 10 pro to a Triple.fi 10 "vi". There is no discernable sonic difference that I am able to detect. They both sound great. The cable is definitely an improvement; i.e. it is thinner, lighter, more flexable, has a microphone for phone calls, and a button 1.5 inches below the "Y" intersection that enables listeners to start/stop music & begin/end phone calls. The only thing I would consider a negative is straight-jack connector. I tend to prefer L-jacks for portable use.

If you have an iPhone then I highly suggest the "vi" over the "Pro". It's only $20 dollars more for this option.

 

[vpivinylspinner]

Just got my UE11s in that were ordered 2 days after the announcement of the Logitech buy out. The freebies seem to be completely gone now as I got nothing but the box, headphones and cleaner. I didn't even get the free shirt they promised.

 

[immtbiker]

That sucks, Jeff. A smaller based company is willing to give things away when you invest a sizeable amount of money in their business. The bigger companies have bean counters that say, "cut...cut...cut"

I would voice a complaint with them though.

As soon a s Snapple was bought out by Quaker Oats, they changed the prize winning recipe to save money, and Snapple is no longer Snapple. They lost my business.

 

[lewislink]

I just hope my Triple fi-10s haven't fallen in a hole somewhere in the reorganizing. I haven't heard anything from the CS since I sent my Triples in almost a month ago and my emails, two so far non-specific in nature, have gone unanswered.

 

[BloodSugar00]

Quote:

Originally Posted by lewislink /img/forum/go_quote.gif I just hope my Triple fi-10s haven't fallen in a hole somewhere in the reorganizing. I haven't heard anything from the CS since I sent my Triples in almost a month ago and my emails, two so far non-specific in nature, have gone unanswered.

You're in the USA so why not ring them on the toll-free line? I'm sure that more direct approach will yield something!

 

[lewislink]

Quote:

Originally Posted by BloodSugar00 /img/forum/go_quote.gif You're in the USA so why not ring them on the toll-free line? I'm sure that more direct approach will yield something!

I considered doing that but I want to wait to give them time to deal with their situation. I don't want to be a contributor to the likely current confusion going on.

 

[BloodSugar00]

Quote:

Originally Posted by lewislink /img/forum/go_quote.gif I considered doing that but I want to wait to give them time to deal with their situation. I don't want to be a contributor to the likely current confusion going on.

I suppose. But that line is there and open for customers to ring in with queries etc. I don't think there is any harm in ringing up to politely inquire as to where your repair/replacements at? Even despite any possible ruptures in the business thats your right as a consumer/customer I'd say. I wouldn't worry about ringing, personally.

 

[immtbiker]

Deeew eet!

 

[BloodSugar00]

Quote:

Originally Posted by immtbiker /img/forum/go_quote.gif Deeew eet!

Huh?

 

[Infoseeker]

I have had my Tirple-Fi pros for a month now. and ESXACTLY one of the earphone's drivrrs does not work anymore.
I did a RMA request via the website nothing for a week.

Called them up, and instantly got an RMA message in my email in around 5-minutes from the operator. Very nice phone service.


But as said, what is wrong with this lot of Triple-fi pros!

Oh and it was Tarah who did my service too. xD

 

[lewislink]

Quote:

Originally Posted by BloodSugar00 /img/forum/go_quote.gif I suppose. But that line is there and open for customers to ring in with queries etc. I don't think there is any harm in ringing up to politely inquire as to where your repair/replacements at? Even despite any possible ruptures in the business thats your right as a consumer/customer I'd say. I wouldn't worry about ringing, personally.

I'll give 'em a couple more years. If my Triples haven't arrived by September 2010, I'll consider a ring.

 

[immtbiker]

Quote:

Originally Posted by BloodSugar00 /img/forum/go_quote.gif Huh?

Deeew eet = do it. Make the phone call.

Jeff (vpivinylspinner) is not a man that I want on my bad side

 

[BloodSugar00]

Quote:

Originally Posted by lewislink /img/forum/go_quote.gif I'll give 'em a couple more years. If my Triples haven't arrived by September 2010, I'll consider a ring.

To each his own!

I suppose you have enough 'back-ups' to keep you occupied in the meantime

 

[BloodSugar00]

Quote:

Originally Posted by immtbiker /img/forum/go_quote.gif Deeew eet = do it. Make the phone call. Jeff (vpivinylspinner) is not a man that I want on my bad side

OH! Haha! I thought you saying 'do you eat?'

Not sure who member is you've mentioned- an UE's employee?- but whay wouldn't you want him on your bad-side?