[TealRice]

There has been alot of reports of credit card fraud from buys of this site, heres the link http://slickdeals.net/f/6018544-Rakuten-Buy-com-Fraudulent-Use-of-Credit-Card-Info-within-Company?
http://www.northjersey.com/news/Bogota_police_warn_website_users_of_suspicious_charges.html?page=all
 
just be cautious if you bought something here recently

 

[mechgamer123]

Dang, good thing I didn't go for Rakuten's special with tenso to buy some Jpop CDs then...
Thanks for the heads up!

 

[RoMee]

I mentioned this in the deals thread a week ago, but it does deserve it's own thread since a lot of head-fi'er buys from Rakuten.
 
I think it's safe if you use paypal, but I wouldn't risk it. I hope the police investigation will encourage Rakuten to do something since they've been dismissive about the complaints

 

[mikaveli06]

U could always use a prepaid cc when ordering from "risky places". Only load enought to pay flor that purchase. I keep a prepaid card just for onli.e purchases.

 

[DefQon]

I've purchased from them recently with no probs. 

 

[blackstone]

its the old play.com in the uk and i have pruchased many many times with no issues

 

[Xanatos]

I thought they were like a japanese Amazon, but I guess not.

 

[blackstone]

They bought play.com a while back

 

[DefQon]

Wasn't it buy.com?

 

[TealRice]

yea buy.com got bought out buy a japanese company and i do trust buy.com(rakuten.com) but not at the moment, until they resolve this issue Im not gonna buy from them.

 

[devhen]

One question: how and why the !@#$ does Rakuten.com have SSN's for their customers???? I've used Buy.com for over a decade and have never, to my knowledge, been asked for my SSN and if I were I most certainly would not give it to them. So what gives? The northjersey.com article mentions that SSNs were stolen along with contact info and credit card info. How is this possible???
 
On a related note.... never, EVER, give your SSN out online, certainly not to a retail website. I see no reason why they would need it and it would be irresponsible for them to ask for it and/or store it.

 

[snakeeater692]

Quote:

One question: how and why the !@#$ does Rakuten.com have SSN's for their customers???? I've used Buy.com for over a decade and have never, to my knowledge, been asked for my SSN and if I were I most certainly would not give it to them. So what gives? The northjersey.com article mentions that SSNs were stolen along with contact info and credit card info. How is this possible???
 
On a related note.... never, EVER, give your SSN out online, certainly not to a retail website. I see no reason why they would need it and it would be irresponsible for them to ask for it and/or store it.

 

I'm not sure how they got it because I'm 100% I did not give it out. It could be those that use their SSN to get their buy.com(rakuten) credit card?

 

[devhen]

I'm thinking that the report that SSNs were part of what was stolen is a mistake. I just don't think there's any way Rakuten.com would ask for or store SSNs for their customers. And the perp certainly doesn't need more than contact info and credit card info to place fraudulent orders online.

 

[RoMee]

Quote:

I'm thinking that the report that SSNs were part of what was stolen is a mistake. I just don't think there's any way Rakuten.com would ask for or store SSNs for their customers. And the perp certainly doesn't need more than contact info and credit card info to place fraudulent orders online.

I got this from slick deals
 

in order to open CC in your name I think they need to get your SSN somehow. And the only place one needs to type in SSN on rakuten is when using bill me later.

 
So I guess it's people who open a rakuten credit card or people who use bill me later

 

[GSARider]

The Times, he in the UK report yesterday on Amazon and security risks too.