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Originally Posted by Jon118 /img/forum/go_quote.gif
While their products aren't perfect, they can't be that bad.
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Yes, but the spectrum of commentary will always range from absolute praise to utter castigation.
I'm not interested in judging V-Moda's undisclosed policy on site-reported feedback (which is their business, not mine). What I would like to address is the idea that criticism equals trolling.
I haven't bothered to comment on the Vibes' sound or lack of isolation because those aspects seem a matter of taste and are therefore up to the listener (some people feel the ER-4P are too isolating, dry and detailed, while others love those qualities). To dismiss their sound would be like saying the sound of an iPod is "awful": a useless comment with misleading emphasis. A more honest comment might be, "I don't like Steve Jobs."
However, the thing I've been warned about re V-Moda is QC. I had the chance to examine and use a pair of Vibes a few months back and didn't experience any of the QC issues certain users complain of. Even so: I'm not accustomed to having a friend at J&R warn me about a disproportunate number of returns due to the earphones "falling apart," supposedly, "once a month." (That person felt the Vibes "sound great and look terrific," by the way.) Sobering complaints of that sort need to be addressed.
In the midst of the hype in 2006, the one thing that stopped me from buying a pair of red or mocha Vibes was the QC issue. I went to J&R, the SoHo Apple Store and Amazon with the intent to buy and stopped each time to reflect on the QC issue.
I see nothing wrong with addressing said issue respectfully and politely, since it will matter to many of us in the long run, and V-Moda is no doubt looking for cautious customers as well as early adopters. If the matter has been dealt with and/or the complaints prove to be unfounded, then let's put that on the table so that future buyers can proceed without apprehension.