Interested in getting new, higher quality cans, wireless, and good sound is important to me. So after researching various headphones, I shortlisted to the QC35, the CF2W, B&W P7 Wireless.
I was about to select v-moda, but since I use an iPhone so AAC codec matters to me.
After reading the 65 pages here and the seeing the lack of response by v-moda, it made me question how serious the company is.
I asked the question to their support team by email. I found their answer 'We don't know, but they sound good" doesn't fit the price tag or the audience these headphones are meant for. here's the conversation
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Thanks,
I worked at Microsoft's, HP and other companies tech support for years. Almost every day I came across a question I did not know the answer to, and in such cases, I would try and find out the answer.
If I could not then I would send emails to engineering teams to find the answer.
That's what support teams do.
AAC Support is critical to iPhone users, and that is a lots of people. However good the headphones sound wireless, AAC makes a difference, especially when it comes to the audience that is interested in your products.
I came across this thread, from the very forum that helped launch v-moda:
https://www.head-fi.org/f/threads/v...discuss-it-with-val-kolton-head-fi-tv.842582/
After 65 Pages or so, and dozens of people asking this exact question, there was never any answer from v-moda, and your CEO bailed out after one message.
If for some reason it does not support AAC, then just say it, you can even suggest to buy an aptx mini Bluetooth adapter as a workaround, or do a blind test to see if people can tell the difference.
Whatever you do, it will be better than responding this way, honestly, it makes v-moda look shadowy. Just my two cents.
On Mon, Jun 26, 2017 at 12:10 PM, <
support@v-moda.com> wrote:
# Please type your reply above this line #
Ticket ID: 119951
Your request has been deemed solved. If you wish to reopen your ticket, reply to this email
David, Jun 26, 9:10 AM PDT:
Hi Rudy. We don't have that information available. However, the wireless sound should be excellent without any added hardward/software.
Rock On,
David
V-MODA Customer Service
rudy, Jun 25, 8:33 PM PDT:
I would like to know if yes or no the crossfade wireless 2 support the bluetooth AAC codec.
If not, what do you suggest to get the best possible wireless sound with an iphone?