AudioMagnet
Head-Fier
- Joined
- Jan 31, 2005
- Posts
- 58
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- 0
I got this email today after trying to return my second Zen Micro to get a replacement:
Thank you for writing to us at Amazon.com.
I am sorry that your replacement shipment was also problematic.
As it seems that the problem with this item is more widespread than
we originally thought, we are not able to send another replacement.
We will investigate and remedy the situation with the item; however,
I cannot guarantee when the error may be fixed.
We will gladly refund you in full for the return of this item.
Please use the return mailing label you printed from our Web site.
Again, please accept our sincere apologies for this inconvenience.
We value your business and hope that you will continue to consider
Amazon.com for your online shopping needs.
Man this sucks...
Thank you for writing to us at Amazon.com.
I am sorry that your replacement shipment was also problematic.
As it seems that the problem with this item is more widespread than
we originally thought, we are not able to send another replacement.
We will investigate and remedy the situation with the item; however,
I cannot guarantee when the error may be fixed.
We will gladly refund you in full for the return of this item.
Please use the return mailing label you printed from our Web site.
Again, please accept our sincere apologies for this inconvenience.
We value your business and hope that you will continue to consider
Amazon.com for your online shopping needs.
Man this sucks...