Hello All,
I am hoping someone here may be able to help with an issue I have on my new 5K.
When my phone (Samsung A70) is connected over BT the bass is heavily distorted and the audio sounds compressed overall.
Does not occur if I connect via USBC.
Does not occur with other Bluetooth devices via my phone.
Does not occur if I connect the 5K to another BT source.
The issue appears to be unique to the combination.
Qudelix support are of the opinion the fault is with my source device not the 5K as the hardware seems to function perfectly over USB.
So far to remedy the issue I have tried:
- Verified 990kbps connection on the 5K app via LDAC
- Updating 5K firmware
- Up to date OS (phone)
- Factory reset the 5K
- Restarting both devices
- Forgetting and re-pairing
- Forced multiple other Bluetooth codecs (present on all)
- Turned off adaptive sound and any device EQ
- Turned off A2DP hardware offload
- Cleared phone cache
- Unpaired my Galaxy watch
Any help/ideas in the right direction would be appreciated!
Side note is the volume button loose/rattle by design or did mine come faulty.