JustinGN
New Head-Fier
- Joined
- Jan 28, 2012
- Posts
- 26
- Likes
- 10
Why, what happend?
They quoted me "about four weeks", but it took them six before they even sent me an email about my order status, and they arrived the seventh week. I called prior, of course, but got shrugged off by the phone and chat reps and placated with "any day now" answers for almost three weeks.
Their paint skills are phenomenal. Their communication skills however, are not. I didn't even get an apology for the delay, just a bump to overnight shipping (woo, a $25 value on $1500 headphones) and a "thank you for your patience." Heck, I've had better communication from Amazon over a $15 DVD than I did from Colorware.