Our Engineers have followed up on your inquiry and identified the root cause of your problems. Unfortunately, the situation s a bit more complicated than they expected, so they asked me to explain the situation to you.
The reason why USB DAC cannot be used with v1.4 firmware is that MQA added HID into our system. Since the USB DAC of N8ii only support USB2.0, when you connect N8ii to a USB 3.0 port, the HID verification will consider this as an invalid connection. With v1.3 or previous firmware, we don't have HID in the loop, so there is no mechanism to falsify the connection, and USB DAC is working between N8ii and USB3.0 ports.
Theoretically, you can solve the problem by:
Connect N8ii to a USB2.0 port of your computerUse a USB2.0 cable to connect your computer to N8ii
This will enable the N8ii to function as a USB DAC for your computer at USB2.0. Unfortunately, after checking the specification of the three notebook computers on your list, they don't offer a USB2.0 port. In addition, most, if not all, of the USB ports are in USB Type-C, making it difficult to find a USB2.0 cable for your purpose.
The problem cannot be fixed through a firmware update because USB2.0 for USB-DAC is a hardware limitation. Theoretically, you can add a Type-C Male to Type A Female USB 2.0 Adapter to fall back your USB connection to USB2.0. If you want to add the adapter to your computer, you need an OTG-ready adapter (
HERE) because USB Audio output required OTG compliance. If you want to plug the USB 2.0 adapter into N8ii, you can use any adapter that fit the description (
HERE), OTG is not required at the DAC end of the connection.
Once again, we are sorry for all the inconvenience caused. Please feel free to contact me or
service@cayin.cn if you run into any further problems with your N8ii.
Regards,
@Andykong