Silent One
What silence said... then nothing.
- Joined
- Aug 9, 2010
- Posts
- 22,352
- Likes
- 697
My universal Roxanne arrived. I'd been waiting for it for months. I open the sealed box, and lo and behold there's nothing inside. The storage jar is there, the tips... but no IEMs. Nada.
I... I just... uh.... WHAT?!
....
BIG FAIL Jerry Harvey. BIG FAIL.
I'm sorry you had to endure this - extended wait time; product collapse, on the front-end of a fantastic weekend. Hopefully the latter stays on track. But what jumps out at me is Quality Control. Although companies might be staffed differently, the one's worth their salt always have a final look. Even if someone forgot to drop 'em in the box, either the same person or another person at the QC step would have caught it.
It's quite possible JH doesn't do QC and wouldn't be the first. Or they do and it was some kind of distraction that occurred.