snakeeater692
New Head-Fier
- Joined
- Apr 9, 2013
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Quote:
I finally received an email from them, more specifically the one saying to keep the sauce pan and they will issue a full refund. It's good to know they value their customers, although the free sauce pan was not necessary, it was a great gesture from them.
For anybody else that bought a saucepan from Rakuten thinking it was a pair of Phiaton MS400, I just got an email from Wayfair (the marketplace seller) telling me they're issuing a full refund, and that I can keep the pan.
I finally received an email from them, more specifically the one saying to keep the sauce pan and they will issue a full refund. It's good to know they value their customers, although the free sauce pan was not necessary, it was a great gesture from them.