Rodrigo Gomez
New Head-Fier
- Joined
- Jun 30, 2016
- Posts
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- 0
Hello,
It's been 3 days since, after a power cut, my TEAC UD-301 is not producing any output at all. I have tried the headphones jack and the XLR but in both cases it's the same. I have tried with different computers and even with the Optical input but no luck.
The LEDs that show what input format is being used correctly display the expected value. I can even configure the upsampling correctly. I can play DSD files with the TEAC software or use it as a DAC directly and there are no errors anywhere, except no sound. It is almost as if it was somehow muted, but it does not have a mute button and moving the level switch on the back changes nothing. The volume knob makes no difference.
The DAC was connected to a regulated output, and it was a "gracious" power cut: i.e., no problem from the outside, we just had to turn off the breaker for a short while and I forgot to turn this off before. I had experienced power cuts before (unfortunately more than I would like) this past year and never I had any problems at all.
I have not found any thread or piece of information regarding problems similar to this. I sent an email to TEAC support but so far I haven't got any answer. And this is 14 days past the 1-year warranty, and I live in México, so I have no much hope in any case.
Any ideas of what could be the problem, or things to try to fix it? I already opened to see if visually there was some burn capacitor or something like this, but there are no traces of anything like that. It's not a cheap piece of equipment to just throw it away.
Thanks in advance!
It's been 3 days since, after a power cut, my TEAC UD-301 is not producing any output at all. I have tried the headphones jack and the XLR but in both cases it's the same. I have tried with different computers and even with the Optical input but no luck.
The LEDs that show what input format is being used correctly display the expected value. I can even configure the upsampling correctly. I can play DSD files with the TEAC software or use it as a DAC directly and there are no errors anywhere, except no sound. It is almost as if it was somehow muted, but it does not have a mute button and moving the level switch on the back changes nothing. The volume knob makes no difference.
The DAC was connected to a regulated output, and it was a "gracious" power cut: i.e., no problem from the outside, we just had to turn off the breaker for a short while and I forgot to turn this off before. I had experienced power cuts before (unfortunately more than I would like) this past year and never I had any problems at all.
I have not found any thread or piece of information regarding problems similar to this. I sent an email to TEAC support but so far I haven't got any answer. And this is 14 days past the 1-year warranty, and I live in México, so I have no much hope in any case.
Any ideas of what could be the problem, or things to try to fix it? I already opened to see if visually there was some burn capacitor or something like this, but there are no traces of anything like that. It's not a cheap piece of equipment to just throw it away.
Thanks in advance!