sahmen
Headphoneus Supremus
- Joined
- Apr 6, 2014
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Happy to report that Sonnet Audio now has my Pasithea in hand. They picked it up yesterday, after receiving the information above from PostNL Track & Trace, which also had the details :After re-reading this post,I went back to the Track & Trace site and did the same search on the "Receiving" page (i.e. to NL) as opposed to the default "Sending" page (from NL) and Voila! The system pulled up the exact location and pick-up point for my parcel:
I have e-mailed the information to Sonnet Audio, but I need to follow it up with a phone call in order to make sure they pick up the shipment today, as the package might be returned by June 21st if it is not picked up by then. Does anyone know Sonnet Audio's telephone number? Is it the 8-digit number that appears at the bottom of this page?
***PS : Regarding the telephone number, I have found and called this one several times, but no-one seems to be picking up so far:
m
+31(0)36-7856259

I still do not understand why PostNL did not send this info directly to the addressee indicated on the package as a notification. Why did it have to take all this behind-the- scenes tracking/tracing and liaising on my part with Sonnet Audio in order to get the shipment picked up on time? I can't satisfactorily answer this question, but I hope the record of this little shipping saga is useful to anyone who has to ship a component back to Sonnet Audio/Metrum Acoustics in the future.
Many thanks to @EagleWings for suggesting the PostNL Track & Trace idea.
It is indeed a big relief to have my shipment in safe hands and confirmed to be at its intended destination :
