In my experience in purchasing Norse cables, I have always had a satisfactory response from Trevor, although it may, at times, take awhile due to his workload. Because I had waited a couple more days for my cable to be made, Trevor upgraded my order to Express International shipping and took the hit on that. He was also very apologetic even though I did not find it an issue to wait a few more days nor did I send him an email to follow up on my order. He did all this on his own accord and I was pleasantly surprised with the service he provided.
I would not give up in ordering the Norse cables as it is a great sounding cable and a fantastic value at that. One should appreciate the fact that these cables are all hand-made to the highest workmanship and quality and the end product speaks for itself. Give Trevor a few more days to respond. For a small business, he is doing his best to satisfy demand as well as keep customers happy.