[Funfun1One]

Anyone has this problem where max volume is only 64? Even with high gain settings it's not enough to drive my Sundara to an acceptable level.

Is there any way to fix this? Or can I hook up a dedicated amp to the UP5?

 

[drugones]

Anyone has this problem where max volume is only 64? Even with high gain settings it's not enough to drive my Sundara to an acceptable level.

Is there any way to fix this? Or can I hook up a dedicated amp to the UP5?

I'm powering the HE400se quite well with it.
Not sure however if the Sundara is harder to drive.

 

[Shanling]

@Shanling
I think I got a bug on 1.6.3;
When using BlueTooth AAC with my iPad, scrolling volume down works by reducing the volume on iPad itself,
while scrolling volume up it does not have any effect, and I need to increase it on the iPad itself.

Volume setting on UP5 (0-64) and iPad should be independent from each other.

Can you please tell me what iPad and what iOS version you have? I tested it now on my iPad and saw no issue.

Anyone has this problem where max volume is only 64? Even with high gain settings it's not enough to drive my Sundara to an acceptable level.

Is there any way to fix this? Or can I hook up a dedicated amp to the UP5?

Maximum volume of UP5 is 64.

Are you running it over Bluetooth or USB input? Single ended or balanced?

But I must say, UP5 was not really build for powering demanding planar headphones, so Sundara might be simply out of it capability.

And yes, you can connect external amp to UP5 if you need more power.

 

[creepyg]

Been using the UP5 for a couple of days now. Pleased with it so far, sounds great and proving to be very versatile with built in Bluetooth. Finding myself using my over-ears around the house more.

One thing, would it be possible to add a battery %, either on the unit or the app?

Edit: I updated to 1.6.3 and my unit now charges slowly. Plugged it in when my phone's Bluetooth device list showed it had 40% battery. After 3hrs charging it shows 80%. It does at least fully charge, it just takes a while!

 

[johnjazz]

Anyone has this problem where max volume is only 64? Even with high gain settings it's not enough to drive my Sundara to an acceptable level.

Is there any way to fix this? Or can I hook up a dedicated amp to the UP5?

Are you driving the Sundara on SE or balanced cables? It runs fine with my Sundara on balanced with volume set to 55 and above. But of course if the Sundara is driven on a more powerful dac-amp you'll get much better imaging and clarity.

 

[Funfun1One]

Are you driving the Sundara on SE or balanced cables? I runs fine with my Sundara on balanced with volume set to 55 and above. But of course if the Sundara is driven on a more powerful dac-amp you'll get better imaging and clarity.

It sounds lethargic to me. I'm planning to get a desktop amp to see if it changes things.

 

[johnjazz]

It sounds lethargic to me. I'm planning to get a desktop amp to see if it changes things.

A desktop amp will definitely sound better with the Sundara. I use the UP5 mostly for my IEMs.

 

[Shanling]

Been using the UP5 for a couple of days now. Pleased with it so far, sounds great and proving to be very versatile with built in Bluetooth. Finding myself using my over-ears around the house more.

One thing, would it be possible to add a battery %, either on the unit or the app?

Edit: I updated to 1.6.3 and my unit now charges slowly. Plugged it in when my phone's Bluetooth device list showed it had 40% battery. After 3hrs charging it shows 80%. It does at least fully charge, it just takes a while!

Our software team is looking into these reports of slow charging.

 

[creepyg]

Any update on the slow charging issue please?

Thanks

 

[Shanling]

Any update on the slow charging issue please?

Thanks

Software team is aware of this issue and working on fix. No ETA right now.

 

[Owludio]

Software team is aware of this issue and working on fix. No ETA right now.

I believe charging issue is negligible, as I've never noticed battery life being affected by it.
But there is a real dealbreaker issue that I find was completely self-inflicted - idle shutdown that happens mere minutes after pausing the music, which makes it impossible to use UP5 for waiting for calls. UP4 has no such problem and battery life is still excellent. Because of that, I cannot use UP5 at work, because if I do, - I find out that UP5 had idle-shutdown on me when I fail to take the next call. So, could you please get your software team to fix this first? It would be best if timeout could be controlled from Shanling controller app. IMHO battery saving is not worth it, when it compromises core functionality.

 

[claud W]

Ordered a UP5 today and have been looking at this thread. How do you update firmware OTA? Going to use it for in car Bluetooth.

 

[jackykeet45]

Hi ShanLing,

I have new problem now, impact on daily usage.

The Up5 power up and there is no sound output (2.5mm and 3.5mm).

Need to perform charge the device unplug/plugin for 5 to 6 times then only have sound output. Once it got sound, I able to power up with sound output.

If power off for 15min more, the device power up with no sound output again, it very inconvenience and annoying.

I have done re flash the firmware and XMOS both using pc. Issue still not resolve. really wish the developer add the fully reset function.

 

[Andrew_WOT]

I have the BTR5, the UP5 and the Qudelix.
The Bluetooth range of the UP5 is similar to that of the BTR5, maybe a little better; that of the Qudelix is much greater.

Man, it's almost exactly as BTR5, bummer.

Qudelix 5K -62 -67 -92
FiiO BTR5 -62 -75 -93
Shanling UP5 -62 -74 -95
iFi Audio Go Blu -72 -90 -106

 

[Andrew_WOT]

Yes, sorry for this. UP5 supports both in-line controls and microphone. Somehow it was missed in our product specification.

We do not plan add volume control to the app. We recommend to use just the standard volume on your phone.

Isn't it digital domain aka source control, why can't we control amplifier gain via app like ES100 while maxing out source for best quality?