[Mellowship]

@Shanling
Some ideas for the Control App update:

- in app volume controls, both hardware and software volumes
- 10 bands equaliser like in the Shanling music app
- possibility to save equaliser presets (at least 5)
- a parametric EQ world be nice, but maybe it is asking for to much
- crossfeed dial
- Bluetooth latency or buffer dial

 

[Shanling]

@Shanling
Some ideas for the Control App update:

- in app volume controls, both hardware and software volumes
- 10 bands equaliser like in the Shanling music app
- possibility to save equaliser presets (at least 5)
- a parametric EQ world be nice, but maybe it is asking for to much
- crossfeed dial
- Bluetooth latency or buffer dial

First 4 items are really good recommendations.

Crossfeed is not something we worked on with our devices, so not sure.

For Bluetooth latency, it would be perfect if Android and iOS implemented this on system level.

 

[Mellowship]

First 4 items are really good recommendations.

Crossfeed is not something we worked on with our devices, so not sure.

For Bluetooth latency, it would be perfect if Android and iOS implemented this on system level.

Thank you! If the first 4 end up being implemented, I believe most Shanling users would be very happy and it would definitely attract new buyers.

 

[ej8989]

When using my UP4, its battery level stays at 100% for a while and then suddenly drops to 60%. Nothing in between.
Is this the expected behavior?

 

[iyanr]

First 4 items are really good recommendations.

Crossfeed is not something we worked on with our devices, so not sure.

For Bluetooth latency, it would be perfect if Android and iOS implemented this on system level.

I just bought UP4 this week, and item no 1( the volume) is my priority at 1st day tried UP4 .
If Shanling could implement that, I would be very happy...

 

[MrNekit]

Crossfeed is not something we worked on with our devices, so not sure.

It should be cool if you add this feature.

 

[Kamikaze777]

Hello. I have recieved the shanling up4 today, would be nice to have software volume control, but otherwise a great device.

 

[Kamikaze777]

Hello. I have a up4, and there is some bug in the software. I paired with an older phone via SBC bluetooth codec. And the volume is silent at max level with all modes, like half of my phone volume. After pairing with a newer phone, the sound becomes louder. Switching back to my old phone without turning off the up4, the sound volume is increased like it should be normal. But after turning off the up4 and pairing again via SBC, the volume is silent again at max level. Any suggestions? Unfortunately i cant pair it always with another phone to repair that bug, and i guess that is not a normal behavior. Have the latest firmware. Thx

 

[Shanling]

Hello. I have a up4, and there is some bug in the software. I paired with an older phone via SBC bluetooth codec. And the volume is silent at max level with all modes, like half of my phone volume. After pairing with a newer phone, the sound becomes louder. Switching back to my old phone without turning off the up4, the sound volume is increased like it should be normal. But after turning off the up4 and pairing again via SBC, the volume is silent again at max level. Any suggestions? Unfortunately i cant pair it always with another phone to repair that bug, and i guess that is not a normal behavior. Have the latest firmware. Thx

Please what is this older phone with only SBC codec. Is it Android?

 

[Kamikaze777]

Please what is this older phone with only SBC codec. Is it Android?

Hi, yes it is android, it is a xiaomi redmi 4x , android version 7.1.2, MIUI 10.0.2

 

[Shanling]

Hi, yes it is android, it is a xiaomi redmi 4x , android version 7.1.2, MIUI 10.0.2

Thank you, will report it to software team, if hey will be able to replicate this.

 

[Kamikaze777]

Thank you, will report it to software team, if hey will be able to replicate this.

Hi, a little update. Reconnecting to the same device without turning off the up4 also solve the problem. After reconnecting it is very loud at same volume lvl.

 

[Muniek66]

I bought a Shanling UP4 and I have a problem. Sometimes right after connecting (whether via bluetooth or as a USB DAC), the sound is distorted - it can be compared to a track being recorded by a poor quality recorder / microphone. After changing the gain (sometimes one change is enough, sometimes it takes several times) the normal sound returns. I have the latest soft loaded.

The question is, does this model generally have such imperfection, or maybe I got a faulty one?

 

[Shanling]

I bought a Shanling UP4 and I have a problem. Sometimes right after connecting (whether via bluetooth or as a USB DAC), the sound is distorted - it can be compared to a track being recorded by a poor quality recorder / microphone. After changing the gain (sometimes one change is enough, sometimes it takes several times) the normal sound returns. I have the latest soft loaded.

The question is, does this model generally have such imperfection, or maybe I got a faulty one?

That's is definitely not normal.

You can try to re-install the firmware, that might help.
Otherwise please contact your seller for warranty.

 

[wsnunes]

Hello. @Shanling I'm trying to connect my up4 via usb type C to usb type C on my Motorola G7 Play phone, but my phone doesn't recognize it. Is it possible to connect up4 to any cell phone via usb C or only bluetooth?