[unluckyTG]

Can you tell me what software you using? Because this will be issue with the software pairing, not a simple issue on he UA1.

Sure. I am using the latest firmware for A10s, TB-X606. All my devices has official firmware, not rooted. This issue happens with YouTube, YouTube Music, Samsung music player, VLC. No matter what player I use.

 

[originalsnuffy]

I have the UA2 and am using it with my iphone. I am on the very latest firmware. It is a new purchase. I liked the idea of a 2.5 connection which works for me.

My digital connection is with an OTG capable lightning to USB C cable. I get reliable connections from the iphone to the DAC with that. I also tried a dongle from Ztella that converts USB to lightning and I think that includes an OTG capability. That works with USB C to USB C cables. The issues I am about to describe occur with both connection types.

Two issues:

One, even when I don't move the unit or cable, I get digital noises from time to time. Any thoughts or suggestions?

Two, I can't get the unit to natively play DSD when fed SACD ISO files from the HiBy iphone apps. The UA2 seems to be getting a PCM signal from the phone, and possibly only redbook based on the color. The app is not set to a fixed output resolution (which invokes PCM), and I have experimented using DoP on and off.

I know that the Hiby app can send out DSD; as I have done that on my HiBy R5 Gen II. That involved an Apple CCK, and setting the HiBy app to DoP on.

Any thoughts on these two issues?

 

[unluckyTG]

Some extra for this UA1 Issue report.
When this issue happens I notice that YouTube app play videos 2x faster.
Hope it helps recognize issue.

 

[Shanling]

I have the UA2 and am using it with my iphone. I am on the very latest firmware. It is a new purchase. I liked the idea of a 2.5 connection which works for me.

My digital connection is with an OTG capable lightning to USB C cable. I get reliable connections from the iphone to the DAC with that. I also tried a dongle from Ztella that converts USB to lightning and I think that includes an OTG capability. That works with USB C to USB C cables. The issues I am about to describe occur with both connection types.

Two issues:

One, even when I don't move the unit or cable, I get digital noises from time to time. Any thoughts or suggestions?

Two, I can't get the unit to natively play DSD when fed SACD ISO files from the HiBy iphone apps. The UA2 seems to be getting a PCM signal from the phone, and possibly only redbook based on the color. The app is not set to a fixed output resolution (which invokes PCM), and I have experimented using DoP on and off.

I know that the Hiby app can send out DSD; as I have done that on my HiBy R5 Gen II. That involved an Apple CCK, and setting the HiBy app to DoP on.

Any thoughts on these two issues?

On first issue, can be caused by simply phone network interference. You can try to switch your phone to flight mode to see if it will repeat.

For HiBy player, seems to be limitation on their side. Not something we can affect.

Some extra for this UA1 Issue report.
When this issue happens I notice that YouTube app play videos 2x faster.
Hope it helps recognize issue.

Thank you for details. I don't think we saw such behavior before. Reported to software team.

 

[johnwick45]

someone help me my shanling ua2 led indicator is not working properly I tried playing dsd,wav,FLAC files but color remains blue i have used uapp and eddit player from shanling

 

[Shanling]

someone help me my shanling ua2 led indicator is not working properly I tried playing dsd,wav,FLAC files but color remains blue i have used uapp and eddit player from shanling

The LED simply shows what is being fed to UA2 from the app. If it stays blue, it will be up to the app or system settings.

Eddict player is not ideal for this as music player, it doesn't avoid Android resampling, outputting everything at basic rate. We recommend to use it only as companion app for settings, not as music player.

I use UAPP on my device and it works correctly with UA2. Please make sure that you allow it access to the UA2 if prompted for. Please also check DSD mode is set to native and that you do not have set it to upsample or Limit sample rate. I use it with bit perfect mode enabled.

You mentioned Wav and Flac, that's bit meaningless, UA2 do not differ between these two. It depends on what sampling rate are these files.

 

[johnwick45]

The LED simply shows what is being fed to UA2 from the app. If it stays blue, it will be up to the app or system settings.

Eddict player is not ideal for this as music player, it doesn't avoid Android resampling, outputting everything at basic rate. We recommend to use it only as companion app for settings, not as music player.

I use UAPP on my device and it works correctly with UA2. Please make sure that you allow it access to the UA2 if prompted for. Please also check DSD mode is set to native and that you do not have set it to upsample or Limit sample rate. I use it with bit perfect mode enabled.

You mentioned Wav and Flac, that's bit meaningless, UA2 do not differ between these two. It depends on what sampling rate are these files.

Thanks for the response..by default it's set to DSD to pcm in uapp I had to change it to native now the led indicator works fine..i had just bought shanling ua2 and I am newbie too..so i am suspicious it's working or not

 

[unluckyTG]

@Shanling
Hello. I think my issue was resolved. I guess this issue happened because USB debugging was enabled. Now my UA1 works fine few days with no problems.

 

[mokamora]

how to install driver for UA1 Pro on windows 7 SP1 ? it keep show me pop up to unplug and plug again my UA1 Pro after i click "Ok".
The reason why i use Windows 7, coz openGL is missing on windows 10 for my Intel HD3000.

 

[tendou]

Can the shanling UA3 drive Sennheiser hd600, hifiman sundara, hifiman he400se, beyerdynamic dt770 pro and akg k701/q701/k702/k712 pro series?

 

[Paul_in_Maryland]

Can the shanling UA3 drive Sennheiser hd600, hifiman sundara, hifiman he400se, beyerdynamic dt770 pro and akg k701/q701/k702/k712 pro series?

Only if you use the balanced output. Here's what the first Head-Fi reviewer wrote:
"Power output from the balanced output is enough to drive a lot of headphones like the HD660S albeit with the Clear Mg something was left to be desired."
If the unbalanced output (125mw at 32 ohms) could drive them, too, he would have said so.

 

[clevop870]

Hey i just bought Shanling ua2 and i got no sound with Jriver,with foobar2000 is working but with jriver no sound??

 

[kibot]

Hello!
Just add this diamond to my portative setup (i use it with TRI i3 Pro and Meze 99 Neo)

 

[Mugniez verza]

UA2 do not work properly with Q1 at this time. As UA2 was further customized to work better with Android and iOS, the volume control on Q1 is not properly compatible with it.

UP5 works fine with Q1. But I don't think getting it just as SUB dongle for Q1 would be worth it. But if you would also use it over Bluetooth with your phone, then it would make more sense.

Hi the newest update on April (https://en.shanling.com/download/84) bricked my Shanling UA2 how to fix this?Download was fine, driver installation was fine, firmware update tool even reported success and it was safe to unplug the UA2. But now the thing will only draw power, won't register on Android or Windows--shows up in the device manager as "Comtrue-inc Firmware Update Device" but I cannot point to any driver package that allows the UA2 to return to duty. This is horrible please PM me for solution!

 

[Shanling]

Hi the newest update on April (https://en.shanling.com/download/84) bricked my Shanling UA2 how to fix this?Download was fine, driver installation was fine, firmware update tool even reported success and it was safe to unplug the UA2. But now the thing will only draw power, won't register on Android or Windows--shows up in the device manager as "Comtrue-inc Firmware Update Device" but I cannot point to any driver package that allows the UA2 to return to duty. This is horrible please PM me for solution!

Replied to your PM.