Shanling UA1 & UA2 - New line of portable DAC/AMP adapters
Mar 15, 2022 at 11:19 PM Post #331 of 378
Shanling UA2 Firmware V1.92.11 Update

Optimized performance for more stable connection with range of smartphones and computers.

How to update:

Download the zip file and follow included instructions.

Download update from Google Drive
The disconnections for me still exist. It is a little bit better, the disconnects are not as frequent as before though, its a start at least.
 
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Mar 16, 2022 at 3:50 AM Post #332 of 378
Shanling UA2 Firmware V1.92.11 Update

Optimized performance for more stable connection with range of smartphones and computers.

How to update:

Download the zip file and follow included instructions.

Download update from Google Drive
Seems like it solved my connection issues on one plus 5T (android 10) thanks for it!
 
Mar 16, 2022 at 4:34 PM Post #333 of 378
I bought the UA1 Pro for my father for his FiiO FH3

He tried it on two smartphones (An Samsung Galaxy and an Pixel 5) but no matter what he does, the sound always comes from the phone.

I tried to check as much as possible via a phone call, but it seems that no matter what he does, there is no audio playback from the Dongle.

All instructions that came with the device are in Chinese, what is he doing wrong? Does he need an App or anything like that? The was an QR code but then he scanned it, it just opened the app store for the app WeChat
 
Mar 16, 2022 at 9:16 PM Post #334 of 378
I bought the UA1 Pro for my father for his FiiO FH3

He tried it on two smartphones (An Samsung Galaxy and an Pixel 5) but no matter what he does, the sound always comes from the phone.

I tried to check as much as possible via a phone call, but it seems that no matter what he does, there is no audio playback from the Dongle.

All instructions that came with the device are in Chinese, what is he doing wrong? Does he need an App or anything like that? The was an QR code but then he scanned it, it just opened the app store for the app WeChat

This is up to the phone settings, some of them might have special switch for USB OTG, some need special app (UAPP, Onkyo or HiBY being examples).
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
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Mar 17, 2022 at 2:14 AM Post #335 of 378
I bought the UA1 Pro for my father for his FiiO FH3

He tried it on two smartphones (An Samsung Galaxy and an Pixel 5) but no matter what he does, the sound always comes from the phone.

I tried to check as much as possible via a phone call, but it seems that no matter what he does, there is no audio playback from the Dongle.

All instructions that came with the device are in Chinese, what is he doing wrong? Does he need an App or anything like that? The was an QR code but then he scanned it, it just opened the app store for the app WeChat
did he try with the otg cable flipped?
 
Mar 21, 2022 at 11:55 AM Post #336 of 378
The disconnections for me still exist. It is a little bit better, the disconnects are not as frequent as before though, its a start at least.
Just an update for this, the connection issue that I am having after updating the firmware relates to the electricity connection.I can hear disconnections when i move my standing desk up or down. I dont think its related to the driver anymore. Anyways good job @Shanling
 
Mar 24, 2022 at 10:12 AM Post #337 of 378
Hello, has anyone ever gotten UA1 Pro with lighting to usb c connector to work with an iphone? i took delivery of the UA1 Pro yesterday, but I have tried all sorts of devices, iphone with lightning, ipad pro with lightning, ipad pro with usb c, and macbook pro with usb c. None of them seemed to work, and sound never goes to the headphone, and it just ended up playing through the speakerphone.

So i just wanted to see if anyone has any luck to get UA1 pro to work on any of the apple devices through lightning. I primarily bought it to use with an iphone. But it's been a frustrating experience thus far. Thanks in advance.
 
Mar 24, 2022 at 9:31 PM Post #338 of 378
Hello, has anyone ever gotten UA1 Pro with lighting to usb c connector to work with an iphone? i took delivery of the UA1 Pro yesterday, but I have tried all sorts of devices, iphone with lightning, ipad pro with lightning, ipad pro with usb c, and macbook pro with usb c. None of them seemed to work, and sound never goes to the headphone, and it just ended up playing through the speakerphone.

So i just wanted to see if anyone has any luck to get UA1 pro to work on any of the apple devices through lightning. I primarily bought it to use with an iphone. But it's been a frustrating experience thus far. Thanks in advance.
UA1 Pro was not designed for use with iOS and we never marketed it as compatible with iOS.

UA2 and UA5 are compatible with iOS, if using proper cable that allows for use of USB DACs.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Mar 25, 2022 at 12:30 AM Post #339 of 378
UA1 Pro was not designed for use with iOS and we never marketed it as compatible with iOS.

UA2 and UA5 are compatible with iOS, if using proper cable that allows for use of USB DACs.
So why were all of these UA1 Pro bundled with lightning to usb c adapter then? Every single seller that I see on aliexpress offer this type of bundle. To me, that seemed to be very misleading
 
Mar 25, 2022 at 1:53 AM Post #340 of 378
So why were all of these UA1 Pro bundled with lightning to usb c adapter then? Every single seller that I see on aliexpress offer this type of bundle. To me, that seemed to be very misleading

That's up to the Aliexpress sellers, not our official policy.

Note: "Shanling Official Store" is not run by us, that's just another Chinese dealer.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Mar 25, 2022 at 6:30 PM Post #341 of 378
UA1 Pro was not designed for use with iOS and we never marketed it as compatible with iOS.

UA2 and UA5 are compatible with iOS, if using proper cable that allows for use of USB DACs.
Thanks for the replies thus far. So if UA1 Pro is not designed with iOS in mind, has it been fully tested to show that it does not work with any iOS devices?

On UA2 and such, what kind of proper cable is needed to allow music playback on iOS?
 
Mar 27, 2022 at 10:01 PM Post #342 of 378
Thanks for the replies thus far. So if UA1 Pro is not designed with iOS in mind, has it been fully tested to show that it does not work with any iOS devices?

On UA2 and such, what kind of proper cable is needed to allow music playback on iOS?
We did not test the different adapters to see if they work or not with iOS.

For UA2, search for cables that are marketed as supporting USB DACs for iOS. We recommend to check with the cable seller, to confirm that cable is compatible with latest iOS release, as it can change over time.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Apr 21, 2022 at 6:12 AM Post #345 of 378
@Shanling can the Q1 be used with the UA2?

I am very happy with the Q1 but since you don't seem to updating MTouch DAP's any time soon I am looking for a option to take the Q1 to the next lever sound quality wise. Would the UP5 be a better option though it has dual lower end 9219C DAC would it it be that much of a step up in sound over the Q1. I am looking at the M3X as well if neither of these takes the Q1 sound to the next level but it is a much more expensive option.

Any feedback would be appreciated
 
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