[albyhfi]

Hi everybody, i bought a New shanling m2s in mah, but fron yesterday i have a problem with the volume wheel. it doesnt click ammore. has someone the same problem and have solved? is it possible to open it to check the wheel?
Thank you. Alberto

 

[Danger Mouse]

Hi,

Are you using the official Shanling M2s case? My buttons got stuck yesterday and stopped the DAP from working at all, it wasn't until I took it out of the case that it all worked again, I've read similar things from others online as well

 

[albyhfi]

Hi,
i use the original case but it isnt my problem .

 

[karloil]

I imagine you've already restarted the unit? If you can still do a firmware update, try reflashing the firmware. if it still doesn't work - then go back to where you purchase it for a warranty replacement.

 

[albyhfi]

Hi karloil, my problem is a hardware problem, so firmware update is not necessary. I ask to the forum because the seller of the player is in china and i think that it's a little expensive to send it there and to receive with import tax another time!!

 

[Oscar-HiFi]

Hi karloil, my problem is a hardware problem, so firmware update is not necessary. I ask to the forum because the seller of the player is in china and i think that it's a little expensive to send it there and to receive with import tax another time!!

Unfortunately it does sound like a hardware fault and you will likely need to send it back to the seller.