Hello PXC 550ers,
Maybe I need some help. But first impressions: I have never been so disappointed with unboxing a set of headphones.
I just received my 550's a few hours ago. I got them in, charged them up, paired them with my iPhone. Cranked up my go-to new-equipment song, Babe I'm Gonna Leave You by Zeppelin. Then I just kind of stared disappointingly into the middle distance and didn't even finish the song. I forgot my iPhone pairing and grabbed the cable. My setup is Macbook Air -> audioengine D1 -> Sennheiser PXC 550. Bluetooth off. Noise cancelling off. Effect Mode off. Volume to the max on the headphones and on the audioengine D1 DAC/Amp. For completeness sake, the rest of the volume controls on my Mac are disabled when I plug in a DAC.
Just.... nothing. Nothing special. There's music, it's fine, but nothing I'd consider good. Far from great. First intro guitar riff sounds clear, but it doesn't sound full. It's got less of a soundstage than my on-ear beyerdynamic T51i's. If you wanna follow the bouncing ball with me, here are my listening notes for the song.
T-0:00 Intro guitar riff sounds clear, but sounds muted. Immediately disappointed. I pause here and re-read the manual page. I check to make sure the volume is up, the effect mode is off and not on movie or something. I make sure bluetooth is off just in case there is some other interference. Nope. Continue.
0:16 Robert Plant's first line is "Baby". He enunciates it as "Baaaaaay-buuuuh". There is no punch on the second syllable consonant "buh" sound. Hmm.
0:43 John Paul Jones enters with the first bass note. On all my other equipment this first note hits you and just hums. It shakes your spine. It feels good on your soul. These cans, it just kind of flops out. There's no punch. There's no emotion. There's nothing.
0:58 My absolute favorite part of the song. Jimmy Page crashes into your earholes. John Bonham has placed his Kick Drum inside your left ear canal. An eargasm only Led Zeppelin can deliver... usually. At this point, the intro is so weak, compressed, muted, and sad that I stop the song again and make sure that they're adequately charged and that the volume is up. I mean, no separation. Yep, fully charged. The volume is up. I keep checking the volume not because the song isn't loud--it is--it's just that there HAS to be more power there. More umph. There has to. But I'm running through my portable audioengine headphone amp and these are portable headphones, right?
At this point, I go grab my beyerdynamic T51i's to make sure my source path is correct. They're my current travel headphones, and the sound on those is amazing, but the on-ear design hurts my ear after a couple hours of listening. They're perfectly fine for a session. Amazing. Everything is working. Then I go grab my old PXC 350's. They have always been a little thin, but they're fine for an airplane. Not as good as my T51's for critical listening when traveling, but otherwise perfectly cromulent. They sound much better than the 550's. I won't plug in my DT880's. It will just make me sad.
So to my fellow Sennheiser aficionados, what's going on. Is there a setting that I'm missing? Is there a software update that I need? I want these headphones to work so bad. They tick all the right boxes and my wallet is about $430 lighter. They're not even my first cordless Sennheisers. Yeah, I was listening while corded, but I assumed the technology wouldn't be that different. I had an old set when Sennheiser had that proprietary protocol (Clear?) and you had the base that paired with the headphones. They were fantastic, but unfortunately some gentleman scholar thought they needed them more than I did, and they smashed my car window for the listening privilege. I used to keep those on my head 8 hours a day. I didn't keep the 550's on for an entire song.
Am I alone here? I hope there's a fix. They're absolutely perfect.... on paper.