[thisiscc]

Quote:

For U.S. buyers, I notice Crutchfield.com has a 60 day money back policy (with a $10) fee. Does anyone have experience with them?
 
I've also spoken to the folks at SoundEarphones (30-day return policy) and they seem very nice.
 
Just looking to see if head-fi'er have used either of these.

 
Crutchfield is good. I bought the ie800's then returned them after a week after I decided I didn't like them, no hassle.

 

[Kunlun]

Gracias

 

[Audiowood]

I have bought an IEM from soundearphone and returning it after 15 days. They refund it, no questions asked and even apologize that it didn't work out for me. I am impress and will buy from them again. 

 

[greenmac]

How would the ie800 compare to the um miracles ?

Anyone got/had both who could comment ?

Thanks

 

[utdeep]

Anyone know when the Sennheiser RCA 800 extension cable is coming out?  Its an extension cable that would have the mic and apple controls.
 

 

[bolinao]

update:
 
I have sent the earphones back to the seller who then sent them to Sennheiser.
According to the seller Sennheiser have told him the crackle sound is normal due to the design of the earphones.
The seller has told  them to double check because the crackle is only happening in one side.
 
Sounds like Sennheiser are trying to get out of covering the warranty.
 
So if Sennheiser are correct then everyone who owns the ie800's should be experiencing crackling sounds when listening to  music.
 
Has anyone here experienced this.

 

[Superpiper Mk I]

Quote:

update:
 
I have sent the earphones back to the seller who then sent them to Sennheiser.
According to the seller Sennheiser have told him the crackle sound is normal due to the design of the earphones.
The seller has told  them to double check because the crackle is only happening in one side.
 
Sounds like Sennheiser are trying to get out of covering the warranty.
 
So if Sennheiser are correct then everyone who owns the ie800's should be experiencing crackling sounds when listening to  music.
 
Has anyone here experienced this.

 
Sounds like bulls*it from the Seller tbh...

 

[bolinao]

Quote:

 
Sounds like bulls*it from the Seller tbh...

Yer,i thought of that as well,but for the time been I will give him the benefit of the doubt.

 

[Ehr33]

Yer,i thought of that as well,but for the time been I will give him the benefit of the doubt.

Can we know where did you get your IE800 from?

 

[Superpiper Mk I]

Quote:

Yer,i thought of that as well,but for the time been I will give him the benefit of the doubt.

Sennheiser Customer support is fabulous. They wouldn't have said anything, just posted you a new pair through the post. (I've experience of this, hence my strong loyalty to the brand)
 
Are your fakes perhaps?

 

[dleblanc343]

update:

I have sent the earphones back to the seller who then sent them to Sennheiser.
According to the seller Sennheiser have told him the crackle sound is normal due to the design of the earphones.
The seller has told  them to double check because the crackle is only happening in one side.

Sounds like Sennheiser are trying to get out of covering the warranty.

So if Sennheiser are correct then everyone who owns the ie800's should be experiencing crackling sounds when listening to  music.

Has anyone here experienced this.

The person you bought it from is playing you, no doubt. Contact Sennheiser yourself and provide an invoice/receipt and you'll be good.

 

[bolinao]

Quote:

Can we know where did you get your IE800 from?

**
 

 

 

[bolinao]

Quote:

The person you bought it from is playing you, no doubt. Contact Sennheiser yourself and provide an invoice/receipt and you'll be good.

Well here in Australia we have only one Sennheiser Service Centre and they state on their website they will not cover under warranty a pair of earphones if they are not bought from an authorized seller which Accessory Jack is not.
 
I will lodge a paypal claim if I dont get a refund or a replacement pair within a week as thats when my 45 days will be up.

 

[3nenbgumi]

Quote:

 
Accessory Jack.
 

 

Some members have reported that AJ's merchandises are grey-imported stock, so I don't think your case would be covered by Sennheiser's warranty policy.

 

[holden4th]

If they are genuine, why wouldn't Sennheiser warrant them?
 
Go to this page and register them for warranty.
 
http://en-de.sennheiser.com/service-support/services/register-your-product
 
After doing this Sennheiser will send you a reply e-mail confirming, unless yours are fakes, in which case they will tell you that somethidg is wrong.