oh, man do i love this site. it has never let me down when i needed help on headphones.
several years ago i splurged and bought a set of shure E500's, and within a year the rubber coating on the wire where it passes over the top of my ear was opening, exposing the wire. naturally i was irritated with such an expensive purchase falling apart, but shure replaced them with the SE530 pth set. now i've had these for a long time, and i have custom molded earplugs attached. the other day as i was bike riding the left ear was at around half volume, and when i got home i tried to clean out the plug and the headphone end tube, both had zero wax inside, so i was scratching my head. eventually i managed to pop out the white filter. not knowing what this was, i contacted shure via chat window and the guy who i chatted with said 'there is no fix for this, you've broken them. we'll take them as a return and sell you new ones at a discount.' after simply searching here for another answer i bought the brown knowles dampers, got them yesterday and installed them after picking out the other earplug's white filter and can.
these sound fine, but i think i'll purchase other sets to compare, i think i'd like more bass...
it kind of pisses me off how dishonest shure is, and i don't believe i'll buy other phones from them again... thanks everyone for the info though!
i've seen several people saying how they are having trouble removing the filters and here i'll simply state what i did. my filter tool tip broke off trying to pry them out, so i sat with reading glasses and a long WOOD SCREW, the slightly sharp point made short work of removing the filter, i simply poked it in, applied pressure by prying with the pointy tip on the inside edge of the canister and popped them out, no problem. removing one of the stock cans left the white filter inside the ear plug so i used a toothpick, and after several tries managed to get a good bite on it and tugged it out.
i used a set of tweezers to hold the new ones over the tube hole and after setting them in filter downwards, i used the flat edge of an exacto knife to flatten them flush with the tube. then i used it's point again laid on edge to grab the can lip and shoved it down inside until it clicked into place. very easy and nothing to be afraid of trying!
thanks all!
__________________________________________________
I don't think that Shure is interested in providing filters. For a corporate rational, it may not be a reasonable things for them to do, and their plant is, I think in
China. Could be just too costly for them. I think that the fact that you are having a model that is no longer manufactured for 5-7 years also means that they
really do not want to touch it. I would not blame them for that. The product you have is certainly not within the 2 years warrantee.
You can use the Etymotic tool to replace the Shure filters. I think it is about $10, and I think they deliver it worldwide. I have this tool, and used it
for my Etymotic: it works very easily. Otherwise, you need to find the right flat (not Philips) screwdriver: it may damage filters, in particular the
original one, which seems to be plastic, as opposed to the metal Knowles filter, indeed, I have some worries about how good it seals the tube.
As for the filter: if you follow
this thread carefully, you'll see that the grey filter is equivalent to the one in Shure SE535LTD (the read version). This version is supposed to
give you better high frequencies (a bit). Well, if you read reviews (I did not made this MOD myself, and first read other people's opinions), then
it boosts the treble, but a bit on the expense of the bass. Without comparing or listening, it sound to me that people would rather praise the red
version since they paid extra $50 on it, or they like a less flat version, but albeit the mostly positive praise for this version, I could read between the
lines that some people found the bass lacking, or the treble not as smooth. So, if you succeeded in replacing the filters to the grey, I think you are
quite close to reparing your earphones by inserting white filters into them.
Good luck