[Daniel Johnston]

I'm awaiting further clarification. Not upset, more like amused

Explains why you couldn’t get the surrounds to work right.

 

[Kyyul]

I'm awaiting further clarification. Not upset, more like amused

I think The Center Knob and Surround Knob are mislabeled. I think all internal wiring is correct. The knobs are just switched. So Surround knob adjusts center and Center knob adjusts surround. I'm going to trying plugging in things differently to verify...

 

[Daniel Johnston]

I think The Center Knob and Surround Knob are mislabeled. I think all internal wiring is correct. The knobs are just switched. So Surround knob adjusts center and Center knob adjusts surround. I'm going to trying plugging in things differently to verify...

I just did. Mine appears to be reversed as well. Unless there is some reason why the center channel control involves the surrounds.

 

[Jason Stoddard]

If it is, then the labels on the PCB are wrong, too.
At least going by the photos on schiit.com, the silkscreen on the PCB seems to correspond with the silkscreen on the rear of the case…

Edit: Oh, you meant the labels above the knobs. Because they don't correspond to what the PCB says.

No, labels on PCB are right, screen is wrong. We got a batch of tops with the wrong screen, it looks like some made it all the way thru final test. Arrrrrrrghhhhhh.

Anyone affected by this who wants a corrected Syn, hold on, and we'll get the baddies swapped out. Sorry about this stupidity!

 

[Ripper2860]

No worries, @Jason Stoddard. The true measure of an organization is not whether they will ever make a mistake - it's how they handle things when they do make one.

 

[Kyyul]

So if the PCB is right and the Top is wrong… what about the manual? Because mine are showing correct symbols but the knobs definitely do not do what it is labeled.

 

[SpazPlayzz]

No, labels on PCB are right, screen is wrong. We got a batch of tops with the wrong screen, it looks like some made it all the way thru final test. Arrrrrrrghhhhhh.

Anyone affected by this who wants a corrected Syn, hold on, and we'll get the baddies swapped out. Sorry about this stupidity!

Although mistakes were made it's always great to hear a company acknowledge the problem, address it, own it and then offer a remedy. On a side note although it's the cheapest product you sell are the Sys (black) on backorder the shorter side of 4-6 weeks or longer end? Thanks. @Jason Stoddard

 

[Jason Stoddard]

So if the PCB is right and the Top is wrong… what about the manual? Because mine are showing correct symbols but the knobs definitely do not do what it is labeled.

Manual is wrong like the top. At least for the moment. Soon to be swapped out, at least on the site.

Anyone who got a bad Syn gets a free Schiit Happened shirt, in compensation!

 

[Daniel Johnston]

So if the PCB is right and the Top is wrong… what about the manual? Because mine are showing correct symbols but the knobs definitely do not do what it is labeled.

And the Syn on the website is also labeled like ours.

 

[Mr Rick]

No, labels on PCB are right, screen is wrong. We got a batch of tops with the wrong screen, it looks like some made it all the way thru final test. Arrrrrrrghhhhhh.

Anyone affected by this who wants a corrected Syn, hold on, and we'll get the baddies swapped out. Sorry about this stupidity!

Please review the silkscreen as it relates to the instruction manual. I think something is still amis.

 

[Ripper2860]

Manual is wrong like the top. At least for the moment. Soon to be swapped out, at least on the site.

Anyone who got a bad Syn gets a free Schiit Happened shirt, in compensation!

Ok. Now I wish I'd purhased one.

 

[Jason Stoddard]

And the Syn on the website is also labeled like ours.

Not for long!

 

[Ripper2860]

Can everyone say COLLECTABLE!

 

[Mr Rick]

Ok. Now I wished I'd purhased one.

LMAO

 

[SpazPlayzz]

Ok. Now I wished I'd purhased one.

delete