phthysic
New Head-Fier
- Joined
- Feb 8, 2008
- Posts
- 30
- Likes
- 15
Not to be a parade rainer, I'm never buying another Schitt product, and I don't recommend anyone else do until they change their ways.
I bought two different models of DAC, both failing within a couple of years with what turns out to be the same hardware issue.
This sounds ridiculous, but it's some sort of hardware issue that can be overcome with heating the DAC with a hairdryer each time you restart your computer, which obviously isn't tenable longterm.
Schitt customer service finally admitted the issue to me, but didn't offer any help, advice, discount, apology. Their response was: "buy a new model".
This is after two DACs, dozens of hours debugging, and buying tons of different USB cables at their recommendation.
Schitt doesn't stand by their products or customers. Buyer beware.
I bought two different models of DAC, both failing within a couple of years with what turns out to be the same hardware issue.
This sounds ridiculous, but it's some sort of hardware issue that can be overcome with heating the DAC with a hairdryer each time you restart your computer, which obviously isn't tenable longterm.
Schitt customer service finally admitted the issue to me, but didn't offer any help, advice, discount, apology. Their response was: "buy a new model".
This is after two DACs, dozens of hours debugging, and buying tons of different USB cables at their recommendation.
Schitt doesn't stand by their products or customers. Buyer beware.