[Audius]

I bought a FiiO E10 back on black friday for their sale. Up until a week ago, everything was great. until A little thing happened I was unable to fix, the gold o-ring in the jack broke off and now my headphones constantly ground periodically when listening to music. I emailed FiiO a week ago, and haven't received a response.    Here's the email with picture links included. 
 
Hi, my name is Kyle and I recently purchased a FiiO E10 USB DAC Headphone Amplifier from Adorama.com. I have the entire receipt  and can either link you it,          http://i.imgur.com/aWrXB.png           or forward/attach the email if needed.  What's currently wrong with it is the gold o-ring fell out somehow, and now I'm concerned that it might impede my listening experience or more importantly, ability to resell the product if I feel that I need to purchase a better amplifier in the future. I have a photo of that on the internet too.  http://imgur.com/qkoA9                     Thank you for your time, any response is appreciated!
 
Guess I'm just too kind sometimes. I'll try calling FiiO on Monday, but it really grinds my gears when I take the time to write a letter, and don't even get so much as a response back (even from a bot). Checked my spam folders all the stuff. Nothing. Has anyone else had this problem?

 

[H20Fidelity]

You can send feiao a PM here and ask him. (FiiO)

http://www.head-fi.org/u/148324/feiao

 

[Audius]

Quote:

You can send feiao a PM here and ask him. (FiiO)

http://www.head-fi.org/u/148324/feiao

Thanks!

 

[kskwerl]

Geez, I have this amp to for one of my desks at work. I use it to just clean up the sound so I don't have to use a pair of speakers from 1992. I think there's some part loose in my amp. I don't care enough to really investigate it tho but something is def clinking around in there.