elk0019
Head-Fier
- Joined
- Aug 15, 2009
- Posts
- 52
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- 0
i've bought a pair or re0's from head director on ebay in september of 2009
and a few months later in december the left earpiece stopper working... just like that...
since they are still in warranty i have sent them to customer service to get a replacement... giving them the tracking number and page of the package
now it's been a month and half since i've sent the earphones and i assume they have reached the destination...
a few minutes ago i received an e-mail from customservice telling me they can't track the package because they cannot go on the specific web page to track the shipment (china censuring the net and all... not that they could trace alot seeing that there is no info on the status of the shipment outside of my country...)
now i've sent them a little complaint asking them if they are customer service or if they are "do it yourself customer service"
and now i just dunno what to do... they should have received my pack by now...
and a few months later in december the left earpiece stopper working... just like that...
since they are still in warranty i have sent them to customer service to get a replacement... giving them the tracking number and page of the package
now it's been a month and half since i've sent the earphones and i assume they have reached the destination...
a few minutes ago i received an e-mail from customservice telling me they can't track the package because they cannot go on the specific web page to track the shipment (china censuring the net and all... not that they could trace alot seeing that there is no info on the status of the shipment outside of my country...)
now i've sent them a little complaint asking them if they are customer service or if they are "do it yourself customer service"
and now i just dunno what to do... they should have received my pack by now...