Hello @Shanling ,
I'm reaching out regarding a recurring distortion issue with the Onix device when paired with certain equipment—especially with the Galaxy S24. I've discovered a temporary workaround: when the interference becomes too strong, flipping the Type-C connector (i.e., reversing its orientation) on either the phone or the DAC appears to ease the issue. Although this isn’t a permanent solution, it tends to alleviate the interference for a short period.
We previously discussed this matter, and I had offered my assistance with testing any potential fixes, but I haven't heard back from you. Could you please provide any updates or insights on this issue?
Thank you!
I wanted to add that reconnecting the connector by reversing its orientation does not completely eliminate the interference—it only temporarily reduces its intensity and impact on sound quality. However, as I mentioned earlier, after a while the interference builds up again, worsening as if by a cumulative effect.
There is so far no update on this.
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