Does your motherboard have S/PDIF Toslink output? That would be the one hardware suggestion I think is most likely to isolate any issues if there is a problem with your PC. Get an (inexpensive) S/PDIF Toslink DAC like the Modi 2U, and if you don't have Toslink output already, an ASUS Xonar DG which does have it.
It's still not certain is there is a real hardware problem, so consider the return policy and shipping cost. It might be better to buy from a local retailer or Amazon for instance (not sure what's available where you live) if the out of pocket cost after returning is less than buying from Schiit's website.
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