travisg
500+ Head-Fier
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- Dec 23, 2008
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i ordered null audio cables for my triple-fi's anyone have any comments on these cables
Originally Posted by grokit /img/forum/go_quote.gif I'm wondering if there's anybody home at Null Audio. I placed an order for their custom remolded earphone service, and did not hear back after three requests for a minor order change and more information. So now I have canceled the order and am anticipating having to escalate a PayPal dispute to get my $353 back! Then I went on their Facebook page and saw that they haven't responded to multiple inquiries there either, and indeed haven't posted any new information in over ten months Anyone have a clue about communicating with Null Audio? |
Originally Posted by barleyguy /img/forum/go_quote.gif I got custom remolds from them a couple of months ago. My understanding is that Kevin who runs Null Audio travels a lot (not sure how big the company is. I think it's very small.) When he's there, the communication was quite good in my case. But if he's traveling, he tends not to respond until he's settled. Ten months does sound like a long time for Facebook. I got customs from them in November, so I know he was around then. Maybe he's just not into Facebook. I do feel that he's a decent person, but has a pretty mobile lifestyle. I think he will do you right once you've gotten in touch with him. |
Originally Posted by grokit /img/forum/go_quote.gif What kind of business takes your money and then refuses to communicate with you about it? |
Originally Posted by chaosfayt /img/forum/go_quote.gif well its kinda only one guy and he has tons of ppl emailing him and sending sms-es , he's still studying to boot |
Originally Posted by chaosfayt /img/forum/go_quote.gif well its kinda only one guy and he has tons of ppl emailing him and sending sms-es , he's still studying to boot |
Originally Posted by barleyguy /img/forum/go_quote.gif I have no idea. Generally speaking, I don't send a company money until there has been communication. When I ordered my remolds from Null Audio, I emailed them a question first, partly because I had a question and partly to test communication. |
Originally Posted by barleyguy /img/forum/go_quote.gif If you are worried, you can do a charge back through Paypal. If you haven't received a product or any communication, it should be quick and easy to do a charge back. |