I quote "With a balanced output transformer the output is completely different: there is no reference relative to ground, which is why if the cold spot on the XLR is not connected or used, the sound will be absent or very low and very bad. By cons, there is a great advantage of using a transformer balanced output: there is no reference in relation to the mass of the device and thus a high immunity to ground noise."
It seems that the ground pin on the XLR is not connected to ground on the Woo 234's. I have mentioned this to Woo as clearly it should be, there argument is that it is a SET amp so its not necessary. Anyway we now have decent sound, apparently the sound will improve quite a bit with he correct board installed. I will probably use RCA connections as in talking to Nagra the DAC is balanced through to the Valve and is then single ended.