New filters for our IEMs are available.
Aug 15, 2020 at 1:06 PM Post #31 of 50
I just ordered a pair of Starfields on Amazon UK. Are they likely to have the new filters? Also do you sell any cables with an inline microphone?

Also do you have a YouTUbe video on how to change the filter? Even for something simple, I prefer to refer to official videos than written instructions.

Thanks.
 
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Aug 16, 2020 at 3:01 AM Post #32 of 50
I just ordered a pair of Starfields on Amazon UK. Are they likely to have the new filters? Also do you sell any cables with an inline microphone?

Also do you have a YouTUbe video on how to change the filter? Even for something simple, I prefer to refer to official videos than written instructions.

Thanks.
At this moment every new starfield on the market should be with new filters already.
Let me see if I still have spare filter to do that video though.
 
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Aug 16, 2020 at 10:42 PM Post #33 of 50
I just ordered a pair of Starfields on Amazon UK. Are they likely to have the new filters? Also do you sell any cables with an inline microphone?

Also do you have a YouTUbe video on how to change the filter? Even for something simple, I prefer to refer to official videos than written instructions.

Thanks.
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Is that enough for you? or A video will be better?
 
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Aug 18, 2020 at 6:05 AM Post #35 of 50
Thank you both for replying. I saw these instructions, thank you. Although they are clear and simple, I think it's good for companies to have videos too. That way people looking for help on YouTube can find an official video from you.
Here you go:
 
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Aug 18, 2020 at 10:41 AM Post #36 of 50
Here you go:


Wow, that was quick. Thank you. It's good to see how you do it, as it helps me understand the technique more. For example, I hadn't realised the filter looks slightly different on one side. THis shows that clearly and I know which side needs to be facing down.

I think all owners would appreciate seeing this.
 
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Aug 19, 2020 at 1:32 PM Post #37 of 50
I don't know if this is the right place, but do you sell any cables with an in-line microphone for the Starfield, or are there any microphone cables that you know will work?

I bought these to to use with my Xbox and talk to people online. I have a pair of BLON BL03, but unfortunately when I'm in party chat people I'm speaking to can hear their voices echo. I can't use it for gaming.
 
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Aug 19, 2020 at 10:06 PM Post #38 of 50
I don't know if this is the right place, but do you sell any cables with an in-line microphone for the Starfield, or are there any microphone cables that you know will work?

I bought these to to use with my Xbox and talk to people online. I have a pair of BLON BL03, but unfortunately when I'm in party chat people I'm speaking to can hear their voices echo. I can't use it for gaming.
How about Little black? https://shenzhenaudio.com/products/...5-0-high-quality-bluetooth-cable-support-aptx, or MKI: https://shenzhenaudio.com/products/...5mm-plug-wire-control-with-mic-earphone-cable.
 
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Jan 21, 2021 at 12:54 PM Post #40 of 50
Hey, I've been having some channel imbalance problems with my Starfield. One day the right channel suddenly started palying much lower than the right one, I took off the filter on the right side had a quick listen without it and the volume was fine. I then put on a new fiter and the volume on the right channel became lower again, not as low as before but lower still. I've tried changing the filter on both sides a couple of times and the right side is still playing a bit lower with the filter on, is there anything I can do to solve this issue ?
 
Jan 22, 2021 at 5:11 PM Post #41 of 50
Hey, I've been having some channel imbalance problems with my Starfield. One day the right channel suddenly started palying much lower than the right one, I took off the filter on the right side had a quick listen without it and the volume was fine. I then put on a new fiter and the volume on the right channel became lower again, not as low as before but lower still. I've tried changing the filter on both sides a couple of times and the right side is still playing a bit lower with the filter on, is there anything I can do to solve this issue ?
That's... Very interesting.
Please contact your store for more information about warranty.
 
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Mar 14, 2022 at 5:42 AM Post #44 of 50
Hey, I have ordered spare filters for Moondrop SSR and SSP from Ali Moondrop Official Store, but got two plateus of Strarfield's filters, which doesn't fit. Also, I can't search any photo of SSR or SSP spare filters, so I have doubts whether they are actually selling.
Anybody who really gets them? Or shop with a photo of plateu with SSR or SSP filters, where I can buy them?
Thanks a lot.
 
Mar 14, 2022 at 7:34 AM Post #45 of 50
Hey, I have ordered spare filters for Moondrop SSR and SSP from Ali Moondrop Official Store, but got two plateus of Strarfield's filters, which doesn't fit. Also, I can't search any photo of SSR or SSP spare filters, so I have doubts whether they are actually selling.
Anybody who really gets them? Or shop with a photo of plateu with SSR or SSP filters, where I can buy them?
Thanks a lot.
I think the store did gave you one of the filters wrong.
Here’s a compatibility chart for our current products(same row means same filter)
If you found two plates of identical filters, I think you should reach out to request correct filter.)
500B8B8A-7FAB-431C-9162-E5FCB63A340E.png
 

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