xcodeguy
100+ Head-Fier
- Joined
- Aug 22, 2006
- Posts
- 191
- Likes
- 10
I received my Jumbo Cryo today. It's a very high quality well constructed cable - as is everything I've ever purchased from ALO. It DOES sound different than the standard 22g cryo. Better all around (sorry no review here).
More to the point of my post here. As Ken has put it in our various emails "I am his special customer" in terms of the fact that there always seems to be a small problem here and there with the few orders I have placed from ALO. It's no big deal and I've always ended up with something better than I expected...
In particular was the Jumbo Cryo purchase three weeks ago. Long story short - After a mix-up and forgot shiment, on the day after xmas, Ken made a custom length cable and shipped it to me. Even after I said to Ken that it's the holidays and I can wait, that it was no big deal. At one point Ken became unsure that he sent me the cable I asked for and mailed a second cable "just in case" - The bottom line is this is outstanding customer service and way beyond good business. This is caring about what you do and being committed to your customer.
Oh Yeah - this Jumbo Cryo cable is excellent!
More to the point of my post here. As Ken has put it in our various emails "I am his special customer" in terms of the fact that there always seems to be a small problem here and there with the few orders I have placed from ALO. It's no big deal and I've always ended up with something better than I expected...
In particular was the Jumbo Cryo purchase three weeks ago. Long story short - After a mix-up and forgot shiment, on the day after xmas, Ken made a custom length cable and shipped it to me. Even after I said to Ken that it's the holidays and I can wait, that it was no big deal. At one point Ken became unsure that he sent me the cable I asked for and mailed a second cable "just in case" - The bottom line is this is outstanding customer service and way beyond good business. This is caring about what you do and being committed to your customer.
Oh Yeah - this Jumbo Cryo cable is excellent!