Last Saturday, I was checking out HeadRoom's site when I noticed that they had the HifiMAN He-500 listed at $499. I had been pondering a new headphone purchase and had about $400-$700 to spend, so it seemed pretty perfect. I placed my order and paid using PayPal. Then, nothing seemed to happen. The purchase was confirmed but there was no word on shipping details. I figured I should at least wait till Monday, so I did and eventually corresponded with them via email, asking for a tracking number. Here's the reply I got: How I responded: What do you think...were HeadRoom being jerks, was I being a jerk, or are we all jerks?