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I had a lot of distortion that made the voices crackle at one point from the DAC. Would that qualify as jitter?
No. You don't hear jitter as something that's separate to the music. It's not a separate noise, but results in subtle distortion to the music in various ways.
If you have crackling, it could be because of a number of things: A problem with your software not being able to send the data to the digital output, or, if you hear it turning the volume knob on an amp, because of DC passing through to the headphones which shouldn't be there.