[KA3/KA13] FIIO X JADEAUDIO USB DAC DONGLE
Feb 15, 2022 at 2:22 AM Post #407 of 899
I returned my KA3 due to what I now know is interference/EMI (loud pops and cracks) when using with my phone and got a replacement, but nothing changed. The unit seems to handle interference very poorly (I imagine 2g signal particularly). I also own a Topping NX4DSD which doesn't suffer from this at all (perhaps because it isn't powered by the USB). When using the phone in Airplane mode (which isn't ideal) there are no cracks/pops, but this isn't a long term solution, especially if you stream audio. Some Android 12 users with certain carriers can now disable 2g signal in the Android settings, but I'm unable to confirm if this will work. I have a Samsung Galaxy Note 10+ with Android 12 on Three, but don't have access to that option unfortunately. Another potential solution is a cable ferrite. I haven't experienced interference to this extent on any other USB DAC, it really is that bad... Furthermore, the haphazard rollout of firmware and app updates (with apparent jumbled settings) just makes everything feel rushed, and if reflected in Fiio's hardware production, leaves me with little confidence in that too. Yes it sounds good when it works, but 'when it works' isn't often enough.
 
Feb 15, 2022 at 3:04 AM Post #409 of 899
I returned my KA3 due to what I now know is interference/EMI (loud pops and cracks) when using with my phone and got a replacement, but nothing changed. The unit seems to handle interference very poorly (I imagine 2g signal particularly). I also own a Topping NX4DSD which doesn't suffer from this at all (perhaps because it isn't powered by the USB). When using the phone in Airplane mode (which isn't ideal) there are no cracks/pops, but this isn't a long term solution, especially if you stream audio. Some Android 12 users with certain carriers can now disable 2g signal in the Android settings, but I'm unable to confirm if this will work. I have a Samsung Galaxy Note 10+ with Android 12 on Three, but don't have access to that option unfortunately. Another potential solution is a cable ferrite. I haven't experienced interference to this extent on any other USB DAC, it really is that bad... Furthermore, the haphazard rollout of firmware and app updates (with apparent jumbled settings) just makes everything feel rushed, and if reflected in Fiio's hardware production, leaves me with little confidence in that too. Yes it sounds good when it works, but 'when it works' isn't often enough.
In our test, there is no obvious RF interference problem, Did anyone else have a similar problem?
 
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Feb 15, 2022 at 3:20 AM Post #410 of 899
Feb 15, 2022 at 6:34 AM Post #412 of 899
i had a couple of pops as well. Returning mine. i have a dongle CX31993 and between the two i do not hear a great differance for a unit that cost $100 more.
 
Feb 15, 2022 at 10:57 AM Post #415 of 899
I'm sorry! We have arranged to release it on Play store. But it's still under review. It should be soon.
@FiiO and @FiiO Kang, I am having issues with FiiO KA3 on my windows 10 PC not playing DSD files with foobar, I tried the steps mentioned here https://www.fiio.com/newsinfo/130090.html for K3, but the same are not working for KA3. Do you have any guide with the latest instructions?

And one more issue is with the sound being chopped of every few seconds on windows. This issue is not there on Android phone, so I'm guessing the issue is with the KA3 drivers on windows. Eventhough KA3 seems to be good on paper, the software is a big let down as the Fiio control app on android is messed up and the drivers on windows PC are messed up.
 
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Feb 15, 2022 at 10:42 PM Post #416 of 899
@FiiO and @FiiO Kang, I am having issues with FiiO KA3 on my windows 10 PC not playing DSD files with foobar, I tried the steps mentioned here https://www.fiio.com/newsinfo/130090.html for K3, but the same are not working for KA3. Do you have any guide with the latest instructions?

And one more issue is with the sound being chopped of every few seconds on windows. This issue is not there on Android phone, so I'm guessing the issue is with the KA3 drivers on windows. Eventhough KA3 seems to be good on paper, the software is a big let down as the Fiio control app on android is messed up and the drivers on windows PC are messed up.
Dear friend,
1. Are you using the same foobar version in the link you mentioned as well? If not, please use the same version and follow the instruction to check again. This instruction have the pictures for you as well: https://forum.fiio.com/note/showNoteContent.do?id=202105281106126083841
2. Please try to turn off the hardware mute switch function via the FiiO Control app; (The device is embedded with a hardware mute switch, which can mute the impulsive sound that occurs when switching between tracks of different sampling rates. However, when the mute switch functions,it will also make a slight pop sound. You may choose to enable or disable it according to your preference.)
Does the issue still remain?
1644982933233.png
 
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Feb 16, 2022 at 1:02 AM Post #417 of 899
Dear friend,
1. Are you using the same foobar version in the link you mentioned as well? If not, please use the same version and follow the instruction to check again. This instruction have the pictures for you as well: https://forum.fiio.com/note/showNoteContent.do?id=202105281106126083841
2. Please try to turn off the hardware mute switch function via the FiiO Control app; (The device is embedded with a hardware mute switch, which can mute the impulsive sound that occurs when switching between tracks of different sampling rates. However, when the mute switch functions,it will also make a slight pop sound. You may choose to enable or disable it according to your preference.)
Does the issue still remain?
1644982933233.png
The issue still persists.
I followed the instructions mentioned as is and when I play a file in foobar 1.3.8, I am getting the Playback error "Unreocoverable playback error: The process receiving data or sending data has terminated".
Hardware mute switch function is turned off.
 
Feb 16, 2022 at 1:34 AM Post #418 of 899
The issue still persists.
I followed the instructions mentioned as is and when I play a file in foobar 1.3.8, I am getting the Playback error "Unreocoverable playback error: The process receiving data or sending data has terminated".
Hardware mute switch function is turned off.
Sorry I forgot to remind you about this step. In step 5-2, you would need to select the ASIO driver to FiiO KA3 USB Audio Device.

1644993168373.png


If all the other setting is correct, please try to switch this option and check again.
Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Feb 16, 2022 at 4:19 AM Post #419 of 899
Sorry I forgot to remind you about this step. In step 5-2, you would need to select the ASIO driver to FiiO KA3 USB Audio Device.

1644993168373.png

If all the other setting is correct, please try to switch this option and check again.
Best regards
I maintained all the settings as instructed. The DSD plays for few seconds and stops with the playback error popup - “Unrecoverable playback error: The process receiving or sending data has terminated”
 
Feb 16, 2022 at 5:01 AM Post #420 of 899
I returned my KA3 due to what I now know is interference/EMI (loud pops and cracks) when using with my phone and got a replacement, but nothing changed. The unit seems to handle interference very poorly (I imagine 2g signal particularly). I also own a Topping NX4DSD which doesn't suffer from this at all (perhaps because it isn't powered by the USB). When using the phone in Airplane mode (which isn't ideal) there are no cracks/pops, but this isn't a long term solution, especially if you stream audio. Some Android 12 users with certain carriers can now disable 2g signal in the Android settings, but I'm unable to confirm if this will work. I have a Samsung Galaxy Note 10+ with Android 12 on Three, but don't have access to that option unfortunately. Another potential solution is a cable ferrite. I haven't experienced interference to this extent on any other USB DAC, it really is that bad... Furthermore, the haphazard rollout of firmware and app updates (with apparent jumbled settings) just makes everything feel rushed, and if reflected in Fiio's hardware production, leaves me with little confidence in that too. Yes it sounds good when it works, but 'when it works' isn't often enough.
It's the phone. I have got S10+ and when I use the phone with my KA3 or Hidizs S9 Pro, I hear pops and cracks randomly with both of them. When l connect them to my Tab S7, all the noises disappear.
 
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