[KA3/KA13] FIIO X JADEAUDIO USB DAC DONGLE
Feb 8, 2022 at 8:45 PM Post #376 of 899
Similar to reports from other users here (and a number on Amazon), I've been experiencing loud props and crackles, as well as connection losses, intermittently when using the KA3 with my Samsung Galaxy Note 10+ 5G (Android 11)... I returned the unit last week and received a replacement yesterday, but today I am experiencing exactly the same popping and clicking. The problem so far has only occurred when the DAC is connected to my phone (laptop seems fine)... However, I previously thought the issue was completely random, but then I noticed the crackles/pops occurred consistently at very specific places, for example a certain corner of a shop near me, part of a bridge I walk over every day, and a corridor in my office. Could it be interference that the KA3 is poor at handling?. The pops and cracks are very loud and uncomfortable, and don't cease until I walk a good distance from where they originated... N.B. I use Qobuz and haven't tried local files yet, but I only listen to downloaded/offline Qobuz albums/playlists due to my commute, so that shouldn't be a problem, should it?... I also own a Topping NX4DSD which I've used solidly for a year, in the all the same places, and I've never had a single issue with that at all... I really hope this is resolvable, otherwise it'll have to go back. It really is an unpleasant sound.
Is your KA3 working in Exclusive USB Audio Access Mode? If so, try it out in normal mode. And tell me what happened.
 
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Feb 9, 2022 at 10:18 AM Post #378 of 899
hello everyone, first post here (apologize for my english and mistakes).
I have just own a fiio ka3. I use Qobuz with hi-res streaming. My goal is to send the music in past-through mode as most as possible to the dac. I use a windows 10 laptop (dell latitude 5400) and android phone (fairphone 3).
I have upgrade the ka3 firmware and use the fiio usb driver.
My questions/problems now :wink:
* in windows, in the qobuz application, I use the wasapi (exclusive mode). I have some scratch and sometimes blank (1sec) in the music => very annoying, the qobuz team has check things and will come back to me with informations.
* in android, the ka3 light is always yellow, even if the music is 16bits 44,1khz => that means there is a modification in the stream.
Do you have any idea with this 2 cases ?
 
Feb 10, 2022 at 2:28 AM Post #381 of 899
hello everyone, first post here (apologize for my english and mistakes).
I have just own a fiio ka3. I use Qobuz with hi-res streaming. My goal is to send the music in past-through mode as most as possible to the dac. I use a windows 10 laptop (dell latitude 5400) and android phone (fairphone 3).
I have upgrade the ka3 firmware and use the fiio usb driver.
My questions/problems now :wink:
* in windows, in the qobuz application, I use the wasapi (exclusive mode). I have some scratch and sometimes blank (1sec) in the music => very annoying, the qobuz team has check things and will come back to me with informations.
* in android, the ka3 light is always yellow, even if the music is 16bits 44,1khz => that means there is a modification in the stream.
Do you have any idea with this 2 cases ?
in android, the ka3 light is always yellow, even if the music is 16bits 44,1khz => that means there is a modification in the stream.
--Is your KA3 working in Exclusive USB Audio Access Mode or normal mode? If work in normal mode,Maybe your phone will SRC.
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Feb 10, 2022 at 2:30 AM Post #382 of 899
hello everyone, first post here (apologize for my english and mistakes).
I have just own a fiio ka3. I use Qobuz with hi-res streaming. My goal is to send the music in past-through mode as most as possible to the dac. I use a windows 10 laptop (dell latitude 5400) and android phone (fairphone 3).
I have upgrade the ka3 firmware and use the fiio usb driver.
My questions/problems now :wink:
* in windows, in the qobuz application, I use the wasapi (exclusive mode). I have some scratch and sometimes blank (1sec) in the music => very annoying, the qobuz team has check things and will come back to me with informations.
* in android, the ka3 light is always yellow, even if the music is 16bits 44,1khz => that means there is a modification in the stream.
Do you have any idea with this 2 cases ?
* in windows, in the qobuz application, I use the wasapi (exclusive mode). I have some scratch and sometimes blank (1sec) in the music => very annoying, the qobuz team has check things and will come back to me with informations.
--other application have this problems?
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Feb 10, 2022 at 2:55 AM Post #383 of 899
* in windows, in the qobuz application, I use the wasapi (exclusive mode). I have some scratch and sometimes blank (1sec) in the music => very annoying, the qobuz team has check things and will come back to me with informations.
--other application have this problems?
For me at least on Windows 11 sound just disappears for maybe less than a second a few times every hour. This was never happening before I started using KA3. Doesn't matter what settings i put in Fiio Control app.
 
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Feb 10, 2022 at 5:30 AM Post #384 of 899
Yop Fiio Kang,
For android, do not know, I'm using the qobuz application. I download uapp (bying it in fact !), and it works like expected... But it just works with this application, we should have something like a driver to make the ka3 working with every application.
For windows, I do not to make a try with other application, I test it and give you the feedback.
For agobe, I have put my ka3 very close to my phone on my desk, and receiving a message, I get the bip bip bip (not the sound for the message, but the sound of interference) in my headphone.
 
Feb 10, 2022 at 5:41 AM Post #386 of 899
Yop,
idem with the spotify application, some blanks ... but for me it every 1-2 minutes !
I'm thinking it's Windows trying to turn off USB devices to save power, i disabled this feature for every USB i could find in device manager. Now listening to some music to see if it fixed the sound blanks.

1644489706466.png
 
Feb 11, 2022 at 2:33 AM Post #388 of 899
I really need a constant streaming option for Windows. If windows always sends out the same sample rate you set in audio settings why does the sound pop and what's the point of hardware mute switch and why does KA3 sometimes just stop working. I'm at a point of trying to run a silent mp3 file to force "constant streaming". It's very annoying.

I made a 10 hour mp3 file that plays complete silence and popping/fading in is gone. This is not how a ~$100 device should function.
 
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Feb 11, 2022 at 3:57 AM Post #389 of 899
I really need a constant streaming option for Windows. If windows always sends out the same sample rate you set in audio settings why does the sound pop and what's the point of hardware mute switch and why does KA3 sometimes just stop working. I'm at a point of trying to run a silent mp3 file to force "constant streaming". It's very annoying.

I made a 10 hour mp3 file that plays complete silence and popping/fading in is gone. This is not how a ~$100 device should function.
Turning off "Hardware mute switch" fixed the popping sound issue completely for me.
 

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