EdT
100+ Head-Fier
- Joined
- Feb 24, 2007
- Posts
- 341
- Likes
- 14
I understand how small businesses work and I also understand most of the manufacturing processes required to make a Grado. To me it a lack of detail to workmanship and refining their tooling to eliminate these problems once and for all. Do they log the complaints they get from customers or the number of defective units from retailers ?, if they do, what do they do with this information ? collecting data such as this is helpful to improve on the products and the concerns of their customers.
Handmade should equal quality and not as an excuse for sub standard products !
Handmade should equal quality and not as an excuse for sub standard products !