James Chung (FiiO CEO) told you the story about FiiO and himself
Jun 30, 2020 at 2:57 AM Thread Starter Post #1 of 39

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July 2020
Enjoy the Music.com Review Magazine
We Ask 10 Questions For High-End Audio Manufacturers
Featuring James Chung, CEO Of FiiO



10 Questions For High-End Audio Manufacturers Featuring James Chung, CEO Of FiiO



During Enjoy the Music.com's very special 25th Anniversary we're asking various high-end audio manufacturers to answer the same ten questions. Their answers may surprise you! This month we're featuring James Chung, CEO of FiiO. FiiO was established in 2007 and has experience in researching and developing countless portable music products of different types, and sell FiiO-branded products through sales agents worldwide. The brand name FiiO is composed of Fi (fidelity from HiFi) and iO (number 1 and 0), representing the real feeling and convenient life that digital brings to life. Meanwhile, the Chinese "飞傲" is the transliteration of FiiO, indicating the positive and innovative spirit as thriving as spring. FiiO places great importance on users' needs and ceaselessly pursues perfection in product design and manufacturing, to supply users with the best audio products at the best prices.

FiiO is focused on product quality, adheres strictly to ISO9001 standards in quality management and works hard to attain the lowest repair-related product returns rate. FiiO's aspiration is to raise the reputation of made in China. FiiO designs, produces and sells high-quality products at favorable prices to those who love music and style; our high-resolution digital audio players, portable headphone amplifiers, DACs and earphones have all received praise from the majority of users. Several products from FiiO have created record sales in their respective product segments and have received countless awards including iF Design Award, Reddot Award, EISA Award, VGP Award, etc.





Q. What is your first memory of falling in love with music?

A. It was in the 1980s when I was in college. At that time, China has just carried out the Reform and Opening-up Policy which gave us a new perspective to look at the world. I got the chance to listen to tons of "imported" pop music at school, such as Michael Jackson, Madonna, etc. And some pop singers from Hong Kong were also a hit. Walkman had just started to popularize which really enabled us to stay with music whenever and wherever possible no matter when we were studying or in spare time. It made a big difference in our life. Until now, I could deeply remember the realistic sound performance, robust bass and cheerful rhythm when I listened to Michael Jackson's music with my Walkman.



Q. How did you first get introduced to high-fidelity audio gear?

A. When I was in college, I had a very good buddy whose grandpa was living in Hong Kong. One time, he went to his grandpa's and did a part-time job. When he came back to school, he brought a Walkman made by AIWA. It was the first time I could listen to music with such a valuable and high quality music device. Frankly speaking, people in Chinese Mainland was rather poor at that age, so we thought those relatively good music devices were the best HiFi product ever.



Q. What is your favorite piece of vintage hi-fi, and why?

A. One of my roommates who was a member of the broadcast station in our school, once brought a one-piece vacuum-tube speaker back to our dormitory, somewhat of a Marshall speaker style today. We enjoyed music in the dorm together. This was the first time I listened to music with this kind of vacuum-tube sound . It deeply attracted me by its gorgeous and lasting sound quality.



Fiio-FH5-lifestyle-fiio-x5-DOF.jpg




Q. When did you decide to start a high-end audio company?

A. In 2006, I quit my job from OPPO at the age of 35 as my life schedule. It just happened one time that I gave a suggestion to one of my friends that he should design a dock speaker for Meizu MP3 player. Actually Meizu had also intended to do that and they even completed the ID design. Meizu and my friend finally signed a contract and made sure almost everything. When it had been about to come into the mass production stage, and my friend had already ordered plenty of materials, Meizu put a stop to this project. I firmly believed that it was a hopefully doable project because Apple's dock speaker for iPod was very popular in the market.



10 Questions For High-End Audio Manufacturers Featuring James Chung, CEO Of FiiO




Q. What, and when, was your company's first product?

A. It was a speaker designed for Meizu. The model was named as PS1120, released in 2007.



Q. What challenges did you face during those early years?

A. There were uncountable challenges on the road early. Mainly, we were a new brand focusing on product quality and design. This meant higher costs. Therefore, we would be impossible to compete against those large-scale products from rather lower-end manufacturers in price, as well as those big brands with good brand awareness. Additionally, we had a vague cognition of our target customers. Marketing channels and manufacturing were also big problems for us.



Q. How have your products evolved over the years?

A. Over these years, the regular way for our product development can be explained in two steps. At the very beginning, we would launch a price-friendly product to do a market trial. If it manages to conquer the market, we would make it to the next level as a product line by developing models with higher quality and performance.

Next, we will listen to our users, following their suggestions to develop and upgrade our products. Earlier I have spent lots of time communicating with our users on head-fi. They are very good customers who are willing to give us valuable suggestions. What we need to do is to follow these instructions with an open mind to improve our products. We trust each other, so it is no wonder we can obtain benefits together.



10 Questions For High-End Audio Manufacturers Featuring James Chung, CEO Of FiiO




Q. What is your company's most popular product(s)?

A. It is hard to say this because we have many hot products. But in terms of product model and saleroom, our players are the most popular by far. In terms of the sales volume, our Bluetooth DAC/Amps rank at the top.



Q. What is your next planned product offering and its' features?

A. We have a lot of plans, such as the desktop DAC/Amp K7/K7Pro with THX technology, the higher-end hybrid IEM FH9 which is still under consideration, and also one desktop Bluetooth receivers, etc.



FiiO_K5_rear.jpg




Q. What advancements do you speculate high-end audio will offer ten years from now?

A. In my opinion, with the development of science and technology, the analog technique will go into a period of stagnation, while the digital domain, especially the audio algorithm still has a big development space. If we focus on individuals, customizing the best audio quality for them by the use of digital processing technology, I believe it would be a promising career in the future.





FiiO_logo.jpg



Website: www.FiiO.com
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
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Jun 30, 2020 at 12:00 PM Post #3 of 39
Got the Fiio M15, really love this DAP, the features are great, if you didn't like the initial bloated bright sound the DAP had out of the box, wait until you burn it in some, the sound changes a lot.

Great DAP, just hope Fiio doesn't release a M15 Pro next year.
 
Jun 30, 2020 at 12:10 PM Post #4 of 39
M15 got me interested but decided to pass after found out they still on android 7.
 
Jun 30, 2020 at 12:16 PM Post #5 of 39
Great products! I am using the FiiO BTR5 and it’s fantastic! Great form factor, DAC/Amp with Bluetooth and incredible price to quality ratio.​
In all honesty, I was initially a bit hesitant in getting a “made in China” HIFI product but my experience with the BTR5 just changed everything and my perception.​

Well done FiiO and I am definitely on the look out and a follower of your products in the journey ahead.​

Keep up the great work! 👍
 
Jun 30, 2020 at 1:18 PM Post #6 of 39
M15 got me interested but decided to pass after found out they still on android 7.

A while back (when I was a bit of an Android fanatic) this would have made me pause as well. In all honesty, if the DAP works well, is smooth in use and produces a good sound, that's really all you need to worry about. More recent iterations of Android add less and less functionality and options (although I will admit, I miss the ability to increase the sample rate via LDAC) and you don't actually need a DAP to do that much more than stream successfully (it does) and play local files well (it does). Your phone will take care of everything else.

Very happy owner of the M11 which I listen to every day. It will be quite some time before I upgrade from this one.
 
Jun 30, 2020 at 1:22 PM Post #7 of 39
Got the Fiio M15, really love this DAP, the features are great, if you didn't like the initial bloated bright sound the DAP had out of the box, wait until you burn it in some, the sound changes a lot.

Great DAP, just hope Fiio doesn't release a M15 Pro next year.
too bad there are so many problems with their crap screen and when you contact Fiio they tell you that this is static
 
Jun 30, 2020 at 1:28 PM Post #8 of 39
too bad there are so many problems with their crap screen and when you contact Fiio they tell you that this is static

What problems are you experiencing with the screen? Curious.

The screen has been flawless so far and much better resolution than the Lotoo DAPs. I would say it compares very similarly to the one on my SP1000
 
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Jun 30, 2020 at 1:48 PM Post #9 of 39
Jun 30, 2020 at 1:59 PM Post #11 of 39
https://www.head-fi.org/threads/fii...-mah-battery-64-gb-rom-1299-99.920276/page-89


look from page 89 and good reading .... same thing on 3 new devices and several other member have the same problem with their crap screen

I understand your anger and posted a reply a few weeks ago, it is possible that the retailer you used had a bad batch.
There are not that many users on the M15 thread that have reported a bad screen.

To counter your opinion, my screen is excellent, no flaws and I would recommend to anybody who asked.
 
Jun 30, 2020 at 2:04 PM Post #12 of 39
I understand your anger and posted a reply a few weeks ago, it is possible that the retailer you used had a bad batch.
There are not that many users on the M15 thread that have reported a bad screen.

To counter your opinion, my screen is excellent, no flaws and I would recommend to anybody who asked.
maybe, but several M11 users also had the same problem and apart from a questionable update supposed to solve my problem Fiio was not of much help



but hey, this is my personal opinion
 
Jun 30, 2020 at 2:53 PM Post #13 of 39
One suggestion to Fiio about the Fiio Music app specifically is that Fiio should allow the app to read tag information of specific tracks/albums such as the "Year" and "Comments", that would improve the UI even further on a already great app.
 
Jun 30, 2020 at 3:06 PM Post #14 of 39
Will there ever be a successor to the FiiO E17K? A portable dac/amp with line in, a display, and bass/treble/balance controls? The Q5s isn't a proper replacement as it doesn't have all of the features of the E17K.

I'm still using my E17 to this day.
 
Jun 30, 2020 at 3:13 PM Post #15 of 39
A while back (when I was a bit of an Android fanatic) this would have made me pause as well. In all honesty, if the DAP works well, is smooth in use and produces a good sound, that's really all you need to worry about. More recent iterations of Android add less and less functionality and options (although I will admit, I miss the ability to increase the sample rate via LDAC) and you don't actually need a DAP to do that much more than stream successfully (it does) and play local files well (it does). Your phone will take care of everything else.

Very happy owner of the M11 which I listen to every day. It will be quite some time before I upgrade from this one.

Its not about being fanatic or something, if there's a new flagship product with premium price tag advertised as android music player it better be has good android experiences. Others brands has newer version of android with their new products and some of them has lower price tag. Good sound is a subjective matter and there's a lot of choices in DAP market right now to choose.
 
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