[GigaFi]

Keep us updated. That is some serious BS if they won't replace it after making you cut it.

 

[psygeist]

Quote:

Well, this is some ********.
Emailed the guy who runs the company and explained the situation, and he requires you to send a picture of the faulty headphones with the cables cut before you receive a new pair.
Well I did that, only to find out this is not a warranty cause and therefore I can't get a new set unless I buy a new set.
GTFO with that.

lol...I hope you get the replacement.

 

[MuZo2]

I am more concerned if the grill part is left in ear, it would be good idea to see a doctor to make sure its not the case. Regarding the IEM replacement, I think you are entitled for replacement because I guess grill also acts a bit like acoustic filter and protective cover and loosing it might effect sound in some manner.
Though xears sound quiet good as compared to price , I agree build quality is poor & on xears thread you will find lot of people complaining of CS.

 

[Redcarmoose]

Well on a brighter note!
 
A couple of years ago I modified an inexpensive IEM. I just wanted to see if it was possible to get better sound. It had a super heavy screen and as I was using a hand tool to slowly widen the sound port going into your ear I chose to remove the screen. Over the years I have really mishandled them letting them sit in my pocket and such. I blow out any lint or such everytime before I use them. They work fine. 
 
If you end up keeping your pair, I would take the other screen out so they are balanced and enjoy them. 

 

[imadroppa]

Well I'm happy to say they changed their mind somehow.

I woke up this morning, checked my Gmail and I have a message from Xears saying they will send a new pair anyway.

 

[Redcarmoose]

Quote:

Well I'm happy to say they changed their mind somehow.
I woke up this morning, checked my Gmail and I have a message from Xears saying they will send a new pair anyway.

Ya but the screenless will sound better.

 

[imadroppa]

Ya but the screenless will sound better.

Maybe if I didn't cut the cables on them they would sound better, but I guess I won't know.

 

[Redcarmoose]

Quote:

Maybe if I didn't cut the cables on them they would sound better, but I guess I won't know.

If you don't take the screens out you will never know? But I Iook for meaning and gifts in everything and many don"t.
 
 
 
Many think the world is doing them wrong............................I feel the world is training me......................imo.

 

[AstroTurf]

Quote:

Ya but the screenless will sound better.

Huh???
 
How do you know this?
 
Jim

 

[Redcarmoose]

Quote:

Huh???
 
How do you know this?
 
Jim

Truly, I am guessing like all of us are. There is no way of knowing until we test both. I am sure screens are put in to keep ear wax and other crap from hindering  the full sound from the driver.
 
 
 
You are right I truly don't know!
 
 
 
 
It all depends on if the new screen missing drivers are making the sound closer to what the listener wants.
 
 
 
 
I may sound wacky but I believe every mistake has a methodology to getting farther in this hobby.
 
 
It did work for me when I was working without treble deficient  headphones.