[andyph666@gmail.com]

So I have had the JH3A for almost 2 years now. I mostly connect the 3.5 mm adapter straight to my phone because it is more portable. I use them mostly for studying because they block out a lot of noise. I thought they were a little more studier until I saw cracks on one side of my headphone (left side). I have not dropped them or anything. I took them out of my pocket one day and almost had a heart attack because I saw them split into two. Has anyone else had these problems or know what to do? The internals are fine, sound comes out etc. I just don't think supergluing will be a viable solution. Thanks.
 

 
 

 

[3X0]

Were they in the Otterbox?
 
This is why I'm paranoid about keeping mine in the OtterBox or some sort of protection. The irregular shape of the earpieces doesn't look like it takes well to stress.
 
Looks like you'll have to send them in..

 

[goodvibes]

Seen a few ES5s lose their caps. I always suspect they've seen a shock. Should be an easy fix.

 

[CEE TEE]

^I wouldn't take any chances and would send them in for repair...

 

[andyph666@gmail.com]

I feel like I should send them back as well. J Harvey said they will be fixed, I am glad that he is not as worried as I am. Yes it has been in the otterbox.

 

[pbcustom98]

i'm glad to hear they are going to take a look at it.
 
are they going to give you a quote or is that covered under warranty?