Tony De Luca
New Head-Fier
- Joined
- Jan 3, 2002
- Posts
- 15
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- 0
I was about to buy an iPod today at the Apple Store in Tampa till I asked about replacing the batteries. The guy told me that they where designed to last 9 to 11 years. Ya whatever. Anyway I asked how do you get them replaced and he said that apple would replace them during the 90 day warranty period. So I said what if they go bad a year from now? He said the iPod was a non repairable item after the the 90 day warranty. Does this mean you can't repair it after that? That's correct according to two different people at Apple's tech support. Now let's see this is the most expensive mp3 player on the market, and it can only be repaired for the first 90 days! What makes this so different from other 90 day warranties is that Apple claims that after the 90 days have past, the iPod becomes a non repairable item. I'm sorry but if that is truly the case Apple can keep it! What happens at 100 days when is falls out of your pocket? Ok, lets say that is how it works then for $400 bucks don't you think it deserves at least a 1 year warranty? I can go out and buy a 6 gig player for $249 that is repairable at any time at my own expense. Steve and his yuppie friends may be able to afford to throw out the iPod after 90 days, but I sure can't. Think about it. Think about how much money they save by selling a product once and then having no responsability for it later. Would you buy a car that was non-repairable after the warranty ran out. Not me. It would be one thing if this was a $150 product but I believe this kind of mentality is unacceptable for a product that cost more than some of the very high end DVD players on the market! I think Steve has flipped his wig. If you buy an iPod from Steve under his plan your really renting it! Say you drop it and get a really deep scratch across the LCD, that will be $400.00 to fix. Say the hard drive fails in six months, that will be $400.00 to fix. I have owned 12 Apple computers since the first Mac, but I think I'll just sit this one out!
If they tell you it costs more to fix than to replace I don't buy that either. It only will cost more to fix than to replace because they don't want to bother with it! I agree that many other companies make items that cost more to fix than to replace, but those items almost never cost more than $200.00 bucks! I'm sorry but this is one item Apple can keep. I'm really getting tired of these big companies taking advantage of the very people that have supported them for so many years, and I'm not afraid to say so. If you like the iPod then buy it, but just remember under Steve's plan your really renting it!!!!! I even spoke with an Apple product specialist who told me that if the iPod fails after the 90 day warranty you simply buy a new iPod.
The iPod is a slick little player, but unfortunately not a very accurate one. I borrowed a friends and after several A+B tests with my reference CD player, I am sure that Apple has significantly boosted the treble response of this unit to help the high end of there ear buds. The reason I say this is after hearing my Sony e888lp earbuds on the iPod there is no doubt that something is going on here. The sound is almost metallic and screechy when I use the iPod and as smooth as a bell with my Nakamichi player. I sure hope Apple plans to update the firmware with an equalizer in the near future or audiophiles better look elsewhere.
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If they tell you it costs more to fix than to replace I don't buy that either. It only will cost more to fix than to replace because they don't want to bother with it! I agree that many other companies make items that cost more to fix than to replace, but those items almost never cost more than $200.00 bucks! I'm sorry but this is one item Apple can keep. I'm really getting tired of these big companies taking advantage of the very people that have supported them for so many years, and I'm not afraid to say so. If you like the iPod then buy it, but just remember under Steve's plan your really renting it!!!!! I even spoke with an Apple product specialist who told me that if the iPod fails after the 90 day warranty you simply buy a new iPod.
The iPod is a slick little player, but unfortunately not a very accurate one. I borrowed a friends and after several A+B tests with my reference CD player, I am sure that Apple has significantly boosted the treble response of this unit to help the high end of there ear buds. The reason I say this is after hearing my Sony e888lp earbuds on the iPod there is no doubt that something is going on here. The sound is almost metallic and screechy when I use the iPod and as smooth as a bell with my Nakamichi player. I sure hope Apple plans to update the firmware with an equalizer in the near future or audiophiles better look elsewhere.
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