Freefallr4545
500+ Head-Fier
- Joined
- Apr 30, 2011
- Posts
- 774
- Likes
- 29
Quote:
I dont find it unreasonable to be upset about this, nor do i see a problem calling Shure's service bad. I do understand that my item was OOW, not very far though. However, for a top of the line IEM to be replaced for a mere cable housing problem is insane.
Whatever, it is what it is....
I sent them back with a note saying "thanks for raping me cause of my cable housing"
I fully expect for them to show that to someone higher up. I dont care really, i paid my $240...send me my IEM...
I looked around, tested out a few different IEMs, even went and had impressions made. Im just not prepared for customs right now. Maybe the next ones i will do it.
Btw, do they send the whole setup again? Even if i had the PTH?
Just cause i paid and had them replaced, doesnt changed the fact that this type of service for a high end item like this is stupid. Just cause its the common practice, does NOT make it right.
If I received these with a note like that, I would have "inadvertently" lost them. Lets face it you;re going to be pissed no matter what, and trashing them all over the internet, so may as well make you really upset. Man I hope you don;t go into restaurants pissing off the waiters and Chefs like this