iFi Zen Stream: Setup, Tips, Tricks...

[Mr BubbaHyde]

Hi whats the link to download the latest zen stream app please for android?

Ive tried 192.168.211.11 on the web browser bar but doesnt work

The app is available on the download hub on our website...

https://ifi-audio.com/support/downl...FixFViIAfN4DkOxnkVoyPBpTdiP1DMaw2fNHhTDcvi0rs

For android, it's on the left-hand side.

Hope this helps,

Cheers!!

 

[Sazalirazak]

The app is available on the download hub on our website...

https://ifi-audio.com/support/downl...FixFViIAfN4DkOxnkVoyPBpTdiP1DMaw2fNHhTDcvi0rs

For android, it's on the left-hand side.

Hope this helps,

Cheers!!

Thanks Ive tried setting up using.both wifi.and lan cable however keep.getting this loading page on both android and apple zen stream app after entering my wifi password and getting the connection sucessful pop.up.message in the yellow box...it just.keeps.loading and nothing.happens and I.cant comnect.to the player

 

[Mr BubbaHyde]

Thanks Ive tried setting up using.both wifi.and lan cable however keep.getting this loading page on both android and apple zen stream app after entering my wifi password and getting the connection sucessful pop.up.message in the yellow box...it just.keeps.loading and nothing.happens and I.cant comnect.to the player

Not sure what might be going on there, are there lights on the front of the Zen Stream?

What kind of reset did you do using the "reset" button on the back?

Cheers!!

 

[Sazalirazak]

Not sure what might be going on there, are there lights on the front of the Zen Stream?

What kind of reset did you do using the "reset" button on the back?

Cheers!!

Reset as per your 1st post in this thread, using the pin hole at the rear. After reset both lights turned red and unit shut down itself after few minutes. I plugged lan cable and the left light turns white and right light turns green...the app just hangs after this, same issie happens when I use wifi to setup..just at the final stage it hangs

 

[Mr BubbaHyde]

Reset as per your 1st post in this thread, using the pin hole at the rear. After reset both lights turned red and unit shut down itself after few minutes. I plugged lan cable and the left light turns white and right light turns green...the app just hangs after this, same issie happens when I use wifi to setup..just at the final stage it hangs

I wonder if possibly something went wrong in the reset.

The first thing is to reset your entire home network, including modems and routers. Do this through the power-off method, not a soft reset, to clear everything. If this doesn't allow you access through your browser at http://ifi.local/settings, then you may need to do a refresh.

Do you have a Windows PC?

Cheers!!

 

[Sazalirazak]

I wonder if possibly something went wrong in the reset.

The first thing is to reset your entire home network, including modems and routers. Do this through the power-off method, not a soft reset, to clear everything. If this doesn't allow you access through your browser at http://ifi.local/settings, then you may need to do a refresh.

Do you have a Windows PC?

Cheers!!

Ok will try off n off home network and yes have a windows n macbook too

 

[Sazalirazak]

 

[Mr BubbaHyde]

Ok so lets have you do a refresh of the Zen Stream to see if this fixes the issues you are having, this does require the use of the Windows PC

Download and follow the instructions for the refresh tool from this link.

https://mega.nz/file/LY8yGb7K#Q3FU5AsLiM4GP9zp08uybmugQM9W-atqoElQxeSfjEs

After this is completed follow this video using wired LAN (wifi can be done from the menu afterward)



Let us know how you make out...

Cheers!!

 

[Sazalirazak]

Ok so lets have you do a refresh of the Zen Stream to see if this fixes the issues you are having, this does require the use of the Windows PC

Download and follow the instructions for the refresh tool from this link.

https://mega.nz/file/LY8yGb7K#Q3FU5AsLiM4GP9zp08uybmugQM9W-atqoElQxeSfjEs

After this is completed follow this video using wired LAN (wifi can be done from the menu afterward)



Let us know how you make out...

Cheers!!

Hi Ive done alll as per innstructions to refresh the Zen, however after reset and switching it on the RK Dev tool could not find the device. Repeated several times but still No Devices found. connection between usb C Zen and A PC is connected..is therr a particular USB.port on thr PC that needsnto be connected to for this? Or should thr RK Dev tool be run from a specific folder? Thanks

 

[Mr BubbaHyde]

Hi Ive done alll as per innstructions to refresh the Zen, however after reset and switching it on the RK Dev tool could not find the device. Repeated several times but still No Devices found. connection between usb C Zen and A PC is connected..is therr a particular USB.port on thr PC that needsnto be connected to for this? Or should thr RK Dev tool be run from a specific folder? Thanks

No there is no specific port or folder, I rand mine right from the downloads folder.

I recommend trying different USB cables as I have found a few that didn't work in my collection, I wonder if I may have charging type cables mixed in

A tip is when holding the button on the back turn the power on and immediately release per the instructions do not hold.

If this doesn't result in success, I recommend starting a support ticket as It may need repairing.

https://support.ifi-audio.com/

Cheers!!

 

[Sazalirazak]

No there is no specific port or folder, I rand mine right from the downloads folder.

I recommend trying different USB cables as I have found a few that didn't work in my collection, I wonder if I may have charging type cables mixed in

A tip is when holding the button on the back turn the power on and immediately release per the instructions do not hold.

If this doesn't result in success, I recommend starting a support ticket as It may need repairing.

https://support.ifi-audio.com/

Cheers!!

Ok used a usb c to c cable and all good refresh and software update completed successfully. Also followed the setup video using lan connection saved all settings using http:ifi local settings, Including audio output default to usb xmos 2.0 ie my dac. Was able to stream tidal spotify etc no issues. I tried power off and on the zen stream again however it didnt detect my dac. I had to disconnect the dac usb cable and reinsert to the zen stream again, only then the ifilocal settings app sees the dac again...is there anyway to set it to autodetect usb dac upon switching on? Many thanks

 

[Mr BubbaHyde]

Ok used a usb c to c cable and all good refresh and software update completed successfully. Also followed the setup video using lan connection saved all settings using http:ifi local settings, Including audio output default to usb xmos 2.0 ie my dac. Was able to stream tidal spotify etc no issues. I tried power off and on the zen stream again however it didnt detect my dac. I had to disconnect the dac usb cable and reinsert to the zen stream again, only then the ifilocal settings app sees the dac again...is there anyway to set it to autodetect usb dac upon switching on? Many thanks

The default is Spdif some DACs report correctly some don't (no universal) process.

Try always having DAC on first and please take a moment to report your DAC to our support, perhaps it may be added to identification.

If you don't see it as an issue many folks leave the ZS on all the time it won't harm it.

What is the model of you DAC?

Glad you got it sorted!

Cheers!!

 

[Sazalirazak]

The default is Spdif some DACs report correctly some don't (no universal) process.

Try always having DAC on first and please take a moment to report your DAC to our support, perhaps it may be added to identification.

If you don't see it as an issue many folks leave the ZS on all the time it won't harm it.

What is the model of you DAC?

Glad you got it sorted!

Cheers!!

Its an old model dac, teddy pardo using xmos usb2.0 driver...so if I use a spdif connection it will auto detect? How do I report this dac.model to ifi support.

Seperate question, wifi connection still doesnt work, followed the user manual and just hangs as per below after input wifi password etc...

 

[Mr BubbaHyde]

Its an old model dac, teddy pardo using xmos usb2.0 driver...so if I use a spdif connection it will auto detect? How do I report this dac.model to ifi support.

Seperate question, wifi connection still doesnt work, followed the user manual and just hangs as per below after input wifi password etc...

So when you select your network and ever your WiFi password that screen hangs? Try entering your password and if it hangs close app and reopen to check if connection was made.

Don't forget ZS just be in AIO mode 1 to access that menu...

Cheers!!

 

[Sazalirazak]

All was working perfectly yesterday, however today both Tidal and Spotify cant detect IFI streamer.
Im using wired lan connection, have tried refreshing the network using the ifi local settings shortcut/app however still same issue , please help thanks.


Btw I can play internet radio via the ifi app meaning the ZS is properly connected to the network...