[iFi audio]

Is there any answer to this? I have the same issue. Flashing red and green. Holding for 12 sec briefly shows blue light and goes back to o flashing red and green.

Regarding help here following the reset procedure, if this is a no-go please open a support ticket...

https://support.ifi-audio.com/

That is where the answer will come from, so anyone experiencing this is encouraged to open a ticket.

Sorry, I wish I had more news on this, but they are working on it.

Cheers!!

 

[iFi audio]

The Reset post can be found here...

https://www.head-fi.org/threads/ifi...wireless-sound-on-the-go.967797/post-17929133

Keep in mind to read this carefully as there are two different ways to use this procedure, "Single Earhook" or "Double Earhook" Both procedures are listed and it may be worth trying each one.

Cheers!!

 

[Jazz1]

Update on using in the Apple "walled garden". I'm not blaming iFi for all my woes, but connecting to my M1 MadMini is a finicky nightmare, even though I truly enjoy the sound. But there are some ongoing issues that keep repeating. To be honest I have not used my iPad or iPhone much for this equipment....so I can't comment on connection reliability yet. As it stands, I just don't want to give up using my M1 MacMini and this rig.

1. I can't always get the earbuds left and right to connect (blue LED left and right, or just the left one connects to the MacMini).

2. Volume control is finicky. Sometime I get to control volume via the MacMini, other times I have to rely on the Tidal app. I'm guessing this is Apple's issue?

I really wish iFi and Apple could make peace and provide an Apple iOS app. that would allow easy firmware updates. Apple seems to update OS and iOS so frequently these days, I think a easy reliable firmware update is a must!

Frankly speaking non-Apple headphones from B&W and M&D do not give me connection issues or volume control issues. It is a shame because I do the the IE600 and this iFi products sound!

Are there any Apple device users have issue with this iFi product? Or am I just the outlier of the headphone universe?

 

[NoLongerInPhilly]

The Reset post can be found here...

https://www.head-fi.org/threads/ifi...wireless-sound-on-the-go.967797/post-17929133

Keep in mind to read this carefully as there are two different ways to use this procedure, "Single Earhook" or "Double Earhook" Both procedures are listed and it may be worth trying each one.

Cheers!!

Sadly already tried this several times and it failed.

 

[iFi audio]

Sadly already tried this several times and it failed.

Sorry to hear that, please reach out to support to start your case if you haven't already.

https://support.ifi-audio.com/

Sorry for any inconvenience,

Cheers!!

 

[bmazzeo]

To IFI Audio:
My Go Pods were returned to you per your instructions within ticket: #182933. I've received notice of a shipment is on its way back to me after the go pods were tested. Did they find a cause for the sudden volume increase? Have my Go Pods been repaired and you are sending them back or are these replacements? I've asked the same questions on the ticket and haven't received a response yet. When I receive them, I am going to use them with a Sony Walkman instead of an iPhone. At least I can modify the response time on an Android device.
Blas

 

[iFi audio]

To IFI Audio:
My Go Pods were returned to you per your instructions within ticket: #182933. I've received notice of a shipment is on its way back to me after the go pods were tested. Did they find a cause for the sudden volume increase? Have my Go Pods been repaired and you are sending them back or are these replacements? I've asked the same questions on the ticket and haven't received a response yet. When I receive them, I am going to use them with a Sony Walkman instead of an iPhone. At least I can modify the response time on an Android device.
Blas

Hello,

You would have to check your support ticket, I do not have access to that system here as I am not "Tech Support Or Repair/Replacement"

So it's best to refer to them with any questions on this sort of stuff. I appreciate you raising it here, check for updates on your ticket and I will also send the number along and let those folks know you are looking for information.

Cheers!!

 

[jsmiller58]

Hello,

You would have to check your support ticket, I do not have access to that system here as I am not "Tech Support Or Repair/Replacement"

So it's best to refer to them with any questions on this sort of stuff. I appreciate you raising it here, check for updates on your ticket and I will also send the number along and let those folks know you are looking for information.

Cheers!!

This probably deserves to be put at the start of the thread. You are doing what you can to help folks, but many don’t realize what this thread is and isn’t. An FAQ, resources, and links so they know where to get help from might be useful, with comments like this poster’s being pointed back to that. Just a thought.

 

[iFi audio]

This probably deserves to be put at the start of the thread. You are doing what you can to help folks, but many don’t realize what this thread is and isn’t. An FAQ, resources, and links so they know where to get help from might be useful, with comments like this poster’s being pointed back to that. Just a thought.

I can agree with that.

I will post a support link at the bottom of the first post, but I fear that in the majority of cases, folks mostly don't read even a page back to see if their issue is current or resolved. I of course do what I can here as a basic troubleshooting or help folks find their way, but I have no insight into the tickets or that system.

I will update the first post as you suggested and see if it helps alleviate things some.

Thanks for the suggestion!

Cheers!!

 

[bmazzeo]

I apologize for misusing the forum. In a prior post, one of the IFI participants had acknowledged that he was the one that I was communicating with on the ticket. Since I did not get a response to my recent question on the ticket, I was hoping to draw his attention to it by also posting it here. I promise not to do that again.

 

[iFi audio]

I apologize for misusing the forum. In a prior post, one of the IFI participants had acknowledged that he was the one that I was communicating with on the ticket. Since I did not get a response to my recent question on the ticket, I was hoping to draw his attention to it by also posting it here. I promise not to do that again.

You are fine, no issue with what you did!

Perhaps some clarification is due here.

I can indeed take a person's support ticket number and send it to my contacts in support to be sure some attention gets 'Elevated so to speak" but I cannot see your support ticket. So never hesitate to ask a question here, someone else may know or at the very least I will see it and be able to comment, or help direct you in what you need to do!

Hope that helps...

Cheers!!

 

[SeanS]

FYI for those interested in how a few of the BT audio codecs measure: https://www.audiosciencereview.com/...c3-review-bluetooth-receiver-bt-codecs.23740/

Bottom section of the first post.

Props to Amir at ASR.

@iFi audio You should send a set of these to ASR for testing.

Cheers

 

[iFi audio]

FYI for those interested in how a few of the BT audio codecs measure: https://www.audiosciencereview.com/...c3-review-bluetooth-receiver-bt-codecs.23740/

Bottom section of the first post.

Props to Amir at ASR.

@iFi audio You should send a set of these to ASR for testing.

Cheers

I can certainly suggest that we send a pair, in all honesty, I do not know how that works. My vague understanding of ASR was that forum members would send in their own equipment, to avoid any sense of impropriety in ASR, non-sponsored and all as they are.

Thank you for posting the measurements as they were, Bluetooth in itself will of course continue to improve over time, I still wonder if in my lifetime we will ever see wireless numbers that truly compete with wired performance.

Cheers!!

 

[SeanS]

I received a pair of these this week. Paired with Shure se846’s, the sound is nearly as good as a wire when using LDAC990. I have used my laptop with the Alternative A2DP driver and with a Galaxy S20+ after installing Sony Music Center and it worked well. I should have an LHDC One next week, which I look forward to testing.

 

[RickInHouston]

Anyone else have this issue...

I lift weights (sort of, I'm old and do my best. I put these on and listen to mixed music I've made (think of it as an album and it's entirely gapless). Anyway, about 30 minutes or so into it music stops. I have to go to my tablet and hit play to restart (can't use touch on Go Pod). Roon, my own music, through an OnePlus Pad to Go Pod.

I kinda wonder if it's a text message that comes through and stops the music, but I can't be sure.?.