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- May 17, 2017
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If it was not a particular number of batteries problem, but a software problem, the number of affected users would be much more. But there is no an evident that (almost) everybody still experience problems with battery. Let's count!
I don't know how many devices iBasso has been sold, but I know that, at the time of writing this, firmware 1.5.8L0 was downloaded 702 times, and 1.5.8L1 was downloaded 670 times. I don't see neither 1372, nor 702 displeased customers with dead batteries here in the forum, where I announce firmware releases!
I supposed ''thousands'' as confirmed by Paul, but I'm still quite unsure about a swap of battery will solve the issue, I know 3 people who did it and they are still facing these issues after a couple of months. However, Ming from Penon Audio did confirmed that it is related to the usage and that if the owner doesn't use it for a couple of days/weeks (I have 6 daps on a roster) then it shall need a few charging cycles before getting stable again. I wanted to hear such statement from Paul to comfort me but....
I personally think that the charger and USB cable can be crucial as well, it depends on what charger but, sometimes it will take 45min, sometimes 2 hours...I always get the best results if leaving connected for at least 4 hours even if the screen says ''charged''. Does the battery meter shows an accurate level? I really want to find easy solutions instead of spending over $75 to send it back to Hong Kong just for a battery replacement after 6mths of usage (which is a shame)
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