Raguvian
1000+ Head-Fier
- Joined
- Jan 30, 2009
- Posts
- 1,302
- Likes
- 39
Fry's really pisses me off. Their customer service has gone so far downhill in the last few years...
I saw the deal here for Super.Fi 5's for $70+tax after MIR, so I decided to go ahead and buy them on the 17th since the rebate ended the 18th. I also put in store pickup since I live about 5 minutes away from one.
I went in today to go get it, and not only did I have to wait 30 minutes for some guy to scrounge up the last set of headphones in the store, but I also had some cashier lady tell me in very, very broken English (who hires these people anyways?) that I can't get the $30 MIR since it's the 20th. I explained to her how I bought it on the 17th, but she finally comes around to telling me that Fry's doesn't actually charge your credit card online for in store pickups. They only charge your CC once you go into the store to pick it up. How does that make any sense? Online I had to fill out the entire credit card information form that you'd find from any online retailer, so I figured they would charge me then and then give me a receipt dated for the 17th when I went to pick it up.
This is BS. I ended up wasting a bunch of time and still ended up with no sweet IEM's. I was so excited to finally be able to go get them today, too.
I've gone to Fry's for years to buy electronics and the level of stupidity there now astounds me.
Sorry for the rant and if this is in the wrong forum, but seeing as I was about to buy IEM's, I thought I'd put it here.
I saw the deal here for Super.Fi 5's for $70+tax after MIR, so I decided to go ahead and buy them on the 17th since the rebate ended the 18th. I also put in store pickup since I live about 5 minutes away from one.
I went in today to go get it, and not only did I have to wait 30 minutes for some guy to scrounge up the last set of headphones in the store, but I also had some cashier lady tell me in very, very broken English (who hires these people anyways?) that I can't get the $30 MIR since it's the 20th. I explained to her how I bought it on the 17th, but she finally comes around to telling me that Fry's doesn't actually charge your credit card online for in store pickups. They only charge your CC once you go into the store to pick it up. How does that make any sense? Online I had to fill out the entire credit card information form that you'd find from any online retailer, so I figured they would charge me then and then give me a receipt dated for the 17th when I went to pick it up.
This is BS. I ended up wasting a bunch of time and still ended up with no sweet IEM's. I was so excited to finally be able to go get them today, too.
Sorry for the rant and if this is in the wrong forum, but seeing as I was about to buy IEM's, I thought I'd put it here.