Hello, everyone...
Wow, so much to cover.
First of all, I apologize PERSONALLY for not staying current with this thread.
Absolutely no one to blame but me...
As for customer service requests that have gone unattended, that is now fixed AS OF THIS VERY MOMENT
We figured out that the website was not sending copies of emails to me, and that has now been remedied.
Ok.
On to our STANCE S1.
We are SO grateful to be part of Head-fi, your community,and this forum.
We have heard your comments (the vast majority great, and a few constructive criticisms) and we have some exciting news!
Pendulumic are in the process of making some tweeks to the STANCE S1.
This new version will be available at T.H.E. Newport Beach show, where we will have product available to demo (and purchase, if so moved
The most important change is the EQ. We have heard from a few of you that you prefer less mids and a tad more bass. DONE.
(We still have the flat EQ in wired non-amp'ed, and of course, feel free to always use your own EQ app to personalize and customize the pattern to your liking)
For those of you that thought the tension on the head band was a tad tight. FIXED. We are relaxing the fit just a bit.
(If you have a set now, and want to release a bit of the tension, try fitting them over a box, and leave them on overnight or a couple of days. Should do the trick!)
For those of you with big ol' ears, and you prefer a slightly larger ear cup, DONE. We are going to increase the earcup size by 1/4 inch for sure, and maybe a skoosh more.
We had a reviewer that commented that the "feel" of the switches wasn't what they expected. We have fixed that problem with a new internal switch mechanism that eliminates the rattle noise and also provide a firmer and solid feel. Our sliding switches are in fact made from aluminum alloy instead of plastic (the switch materials for most other brands) to give a better feel. We hope you'll like the switch (pardon the pun)
Additionally, we were alerted from a customer that the cable provided to plug your headphone into your iPhone would not accommodate a phone in a case. We are remedying that as we speak. Our cable house is manufacturing a new cable that works with iPhones in cases. Anyone customer that has an old cable, and would like a replacement, please contact us through our website, and we will send you a new cable when they come in (on us
.
So look at what all of your feedback accomplished, Head-fi'ers! It's because of the level of audiophiles that you are, is the reason we took your recommendations so seriously. (And n00b2, I'll always pay attention to your posts and do my best to comment when asked, ok? Again, sorry, for being a bozo. It won't happen again.)
I'd like to thank Lite Kirby, turbobb, n00b2, cehowardNote3, and others for participating and commenting on our Pendulumic STANCE S1!
All the very best,
Mike Johnson
VP Sales US/Canada