[CSIR]

I've charged my 602 2x and both times if I try and listen to it there is a buzzing sound that is in the background and it is independent to the volume level.  If I don't touch it for a day it is no longer there but even after 2 hrs it is still there.  Does any one else have this?  Also can others listen to it while it is charging?  There is a lot of background noise when I try?
 
Thanks

 

[Hero Kid]

I suggest you either PM Fang or email Head-Direct customer service. Ms T is very helpful ad should hopefully help you get this fixed.

 

[CSIR]

I already did send a message.  I'm just trying to avoid shipping and spending another $30 and not having the player for a really long time again just to end up with the same problem.  After this second charge it has been 10 hrs and it still has this buzz almost more like a dieing cat sound.  It also gets worse when the screen is lite up.

 

[Nankai]

Hi CSIR, please check your PM. I will try to help you without shipping it back.

 

[Emilien]

"I already did send a message.  I'm just trying to avoid shipping and spending another $30 and not having the player for a really long time again just to end up with the same problem.  After this second charge it has been 10 hrs and it still has this buzz almost more like a dieing cat sound.  It also gets worse when the screen is lite up."
 
Hi,
I've got exactly the same "dying-cat-noise-background" ... worse when screen is on also.
If you've got a solution so I don't have to send my HM-602 I'll be VERY happy.
thx
 

 

[CSIR]

None yet but mine sounds great if it has not been played for ~12hrs post charge.  Basically Fang said to wait till it has 100 hrs which is about 10 charges so I have 8 more to go.

 

[CSIR]

Now mine makes the screaming cat noise before the battery dies too.

 

[david1978jp]

Quote:

None yet but mine sounds great if it has not been played for ~12hrs post charge.  Basically Fang said to wait till it has 100 hrs which is about 10 charges so I have 8 more to go.

The 100 hrs thing.  Do you need to use battery? Or, can you play it while charging? I mean, the cause of the buzz sound is battery ?

 

[CSIR]

Yeah I'd be lying if I thought it was going to get better; seems to be getting worse but it is good in between so I'll wait patiently.

 

[CSIR]

Mine is now present at all times and worse when the screen is on... guess this is going back.  I don't hear it with other headphones but I bought this for my 16s.  Hope they don't all sound like this.

 

[mrarroyo]

While you wait for Fang to help you have you tried to reset the unit?

 

[Inks]

Well if you don't hear it with other headphones then I think that might be a synergy thing....

 

[Hyl]

i have heard buzzing on my hm-801 a few times when  it's power was on (and thus powered up)  while charging with the adapter and when it had no sd card in it.

 

[Anaxilus]

Probably not related but OMG is this thing susceptible to external interference.  If I use my Arrow w/ the bottom screws facing the 602 back the buzz and noise is terrible.  If I swap it to the other side the noise is gone.

 

[CSIR]

Quote:

Well if you don't hear it with other headphones then I think that might be a synergy thing....

If it was a synergy thing it would happen at all times.  It only happens after charging for 12-36hrs.  Then it happens briefly for 5 sec before the battery completely dies.