Yesterday i went to check on my R2 II and the battery was at 0%. It had 95% when i left it 5 days before. It was the first time it happened since i bought it 3 weeks ago. (I have the suspend feature turned off, it was fully off). Tried to search about it on google and this thread was the second result.
Some people are saying that it's the battery meter. It is not. It will fully charge again after it drains. When the problem is the meter (usually from an old or damaged battery, the value will jump rapidly to whatever percentage it really has after charging it for just a bit but it's not the case here.
About being an hardware or software issue. To be honest i really can't say. The fact that this happens when the DAP is fully turned off makes one think it's hardware, but in that case, it would happen all the time, right? I remember in the beginning i was trying to see how much it drained the battery when it was fully off and after 2 days of not touching it only dropped 1 or 2 percent. I tested this several times because i was busy for some days and couldn't really use the DAP anyway. Then i went 5 days without touching it and that's when it happened. So there must be a specific event or factor that triggers the problem. I charged it to 15% before going to bed and today it was still at the same value.
The real problem here is the fact that this damages the battery. It's a well known fact that hiby's batteries tend to get swollen. This can happen either from an old battery (not the case here), a bad quality battery (maybe?) or when they get over or underdischarged.
I tried to search for photos from the inside of the R2 but couldn't find one. I did find one of the R3 which battery was swollen and was please to see that the battery had protection. The problem is that cheap chinese battery protection circuits for LiPo batteries usually only cut off the battery at 2.5 volts (2.7 with luck) in order for them to have higher capacities. That's wayyy less than the the minimum recommended 3.0 volts. Some companies and brands go even as high as 3.2 volts so that the battery stays healthier for longer.
Making the battery go to such extreme low values will degrade it quick and even make in swollen.
Asking $50 for a battery replacement is stealing. You can buy them on aliexpress for 5$.
My guess is that we'll never hear a statement from hiby about this. They will gladly "fix" it for you for a fee (even if it's still in warranty) and it will eventually happen again.
I hope i'm wrong. I hope it's software and not a badly designed PCB. I doubt they would make new revisions of the board and even if they did, costumers that already bought the device would have to pay for a replacement. Let's hope it's software..